{"id":6158,"date":"2023-02-14T09:02:53","date_gmt":"2023-02-14T09:02:53","guid":{"rendered":"http:\/\/www.donatonigroup.com\/assistenza-da-remoto\/"},"modified":"2023-12-05T16:45:33","modified_gmt":"2023-12-05T16:45:33","slug":"kundendienst","status":"publish","type":"page","link":"https:\/\/www.donatonigroup.com\/de\/kundendienst\/","title":{"rendered":"Kundendienst"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8220;1&#8243; custom_padding_last_edited=&#8220;on|desktop&#8220; module_class=&#8220;header-section&#8220; _builder_version=&#8220;4.21.0&#8243; _module_preset=&#8220;default&#8220; background_color=&#8220;rgba(0,0,0,0.61)&#8220; use_background_color_gradient=&#8220;on&#8220; background_color_gradient_direction=&#8220;270deg&#8220; background_color_gradient_stops=&#8220;rgba(0,0,0,0.1) 0%|rgba(0,0,0,0.6) 100%&#8220; background_image=&#8220;http:\/\/www.donatonigroup.com\/wp-content\/uploads\/2023\/05\/Assistenza-donatoni-macchine_.jpg&#8220; background_blend=&#8220;overlay&#8220; custom_padding=&#8220;||||false|false&#8220; custom_padding_tablet=&#8220;22%||0px||false|false&#8220; custom_padding_phone=&#8220;40%||||false|false&#8220; locked=&#8220;off&#8220; global_colors_info=&#8220;{}&#8220;][et_pb_row column_structure=&#8220;2_5,3_5&#8243; custom_padding_last_edited=&#8220;on|desktop&#8220; _builder_version=&#8220;4.22.1&#8243; _module_preset=&#8220;default&#8220; width=&#8220;90%&#8220; max_width=&#8220;1400px&#8220; max_width_tablet=&#8220;75%&#8220; max_width_phone=&#8220;80%&#8220; max_width_last_edited=&#8220;off|tablet&#8220; custom_margin=&#8220;||||false|false&#8220; custom_padding=&#8220;||||false|false&#8220; custom_padding_tablet=&#8220;||3%||false|false&#8220; custom_padding_phone=&#8220;||3%||false|false&#8220; global_colors_info=&#8220;{}&#8220;][et_pb_column type=&#8220;2_5&#8243; _builder_version=&#8220;4.19.5&#8243; _module_preset=&#8220;default&#8220; global_colors_info=&#8220;{}&#8220;][et_pb_button button_url=&#8220;@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wYWdlIiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjIxNjEifX0=@&#8220; button_text=&#8220;Service&#8220; button_alignment_tablet=&#8220;center&#8220; button_alignment_phone=&#8220;center&#8220; button_alignment_last_edited=&#8220;on|tablet&#8220; _builder_version=&#8220;4.19.5&#8243; _dynamic_attributes=&#8220;button_url&#8220; _module_preset=&#8220;default&#8220; custom_button=&#8220;on&#8220; button_text_size=&#8220;16px&#8220; button_text_color=&#8220;#082161&#8243; button_bg_color=&#8220;#5BFACA&#8220; button_border_width=&#8220;0px&#8220; button_border_color=&#8220;RGBA(255,255,255,0)&#8220; button_border_radius=&#8220;14px&#8220; button_font=&#8220;Sora|800|||||||&#8220; button_use_icon=&#8220;off&#8220; custom_margin=&#8220;|||0px|false|false&#8220; custom_padding=&#8220;0px||0px||true|false&#8220; global_colors_info=&#8220;{}&#8220; button_text_color__hover_enabled=&#8220;off|desktop&#8220; button_text_color__hover=&#8220;#5BFACA&#8220; button_bg_color__hover_enabled=&#8220;off|desktop&#8220; button_bg_color__hover=&#8220;#082161&#8243; button_bg_enable_color__hover=&#8220;on&#8220;][\/et_pb_button][et_pb_text _builder_version=&#8220;4.19.5&#8243; _module_preset=&#8220;default&#8220; header_font=&#8220;Sora|800|||||||&#8220; header_text_color=&#8220;#ffffff&#8220; header_font_size=&#8220;50px&#8220; header_line_height=&#8220;60px&#8220; custom_margin=&#8220;||0px||false|false&#8220; custom_padding=&#8220;||0px||false|false&#8220; header_text_align_tablet=&#8220;center&#8220; header_text_align_phone=&#8220;center&#8220; header_text_align_last_edited=&#8220;on|tablet&#8220; header_font_size_tablet=&#8220;50px&#8220; header_font_size_phone=&#8220;40px&#8220; header_font_size_last_edited=&#8220;on|phone&#8220; global_colors_info=&#8220;{}&#8220;]<\/p>\n<h1>Kundendienst<\/h1>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8220;4.19.5&#8243; _module_preset=&#8220;default&#8220; text_font=&#8220;Sora|800|||||||&#8220; text_text_color=&#8220;#ffffff&#8220; text_font_size=&#8220;20px&#8220; text_line_height=&#8220;1.4em&#8220; header_line_height=&#8220;1.5em&#8220; text_orientation_tablet=&#8220;center&#8220; text_orientation_phone=&#8220;center&#8220; text_orientation_last_edited=&#8220;on|phone&#8220; global_colors_info=&#8220;{}&#8220;]<\/p>\n<p><span>Wir bieten Ihnen eine gro\u00dfe Auswahl an Kan\u00e4len, um mit Donatoni in Kontakt zu treten, wenn Sie ein bestimmtes Anliegen haben.<\/span><\/p>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8220;3_5&#8243; _builder_version=&#8220;4.19.5&#8243; _module_preset=&#8220;default&#8220; global_colors_info=&#8220;{}&#8220;][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8220;1&#8243; custom_padding_last_edited=&#8220;on|tablet&#8220; module_class=&#8220;page-menu&#8220; _builder_version=&#8220;4.19.5&#8243; _module_preset=&#8220;default&#8220; background_color=&#8220;#082161&#8243; height=&#8220;80px&#8220; height_tablet=&#8220;&#8220; height_phone=&#8220;&#8220; height_last_edited=&#8220;on|desktop&#8220; custom_margin=&#8220;0px||0px||false|false&#8220; custom_padding=&#8220;0px||0px||false|false&#8220; custom_padding_tablet=&#8220;0px||5%||false|false&#8220; custom_padding_phone=&#8220;0px||5%||false|false&#8220; custom_css_main_element=&#8220;display:flex;||align-items:center;&#8220; global_colors_info=&#8220;{}&#8220;][et_pb_row column_structure=&#8220;1_5,3_5,1_5&#8243; use_custom_gutter=&#8220;on&#8220; gutter_width=&#8220;2&#8243; make_equal=&#8220;on&#8220; _builder_version=&#8220;4.19.5&#8243; _module_preset=&#8220;default&#8220; width=&#8220;85%&#8220; width_tablet=&#8220;85%&#8220; width_phone=&#8220;85%&#8220; width_last_edited=&#8220;off|tablet&#8220; max_width=&#8220;85%&#8220; custom_margin=&#8220;0px||0px||true|false&#8220; custom_padding=&#8220;0px||0px||true|false&#8220; custom_css_main_element=&#8220;align-items:center;&#8220; global_colors_info=&#8220;{}&#8220; gutter_width__hover_enabled=&#8220;off|desktop&#8220;][et_pb_column type=&#8220;1_5&#8243; _builder_version=&#8220;4.19.5&#8243; _module_preset=&#8220;default&#8220; global_colors_info=&#8220;{}&#8220;][et_pb_text _builder_version=&#8220;4.19.5&#8243; _module_preset=&#8220;default&#8220; header_font=&#8220;Sora|800|||||||&#8220; header_text_color=&#8220;#ffffff&#8220; header_font_size=&#8220;24px&#8220; custom_margin=&#8220;||||true|false&#8220; custom_padding=&#8220;||||false|false&#8220; header_text_align_tablet=&#8220;center&#8220; header_text_align_phone=&#8220;center&#8220; header_text_align_last_edited=&#8220;on|tablet&#8220; header_font_size_tablet=&#8220;50px&#8220; header_font_size_phone=&#8220;40px&#8220; header_font_size_last_edited=&#8220;on|phone&#8220; global_colors_info=&#8220;{}&#8220;]<\/p>\n<h1>Kundendienst<\/h1>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8220;3_5&#8243; _builder_version=&#8220;4.19.5&#8243; _module_preset=&#8220;default&#8220; global_colors_info=&#8220;{}&#8220;][et_pb_text module_class=&#8220;page-submenu&#8220; _builder_version=&#8220;4.19.5&#8243; _module_preset=&#8220;default&#8220; text_font=&#8220;Noto Sans Bold||||||||&#8220; text_text_color=&#8220;#ffffff&#8220; link_font=&#8220;Noto Sans Bold||||||||&#8220; link_text_color=&#8220;#ffffff&#8220; text_orientation=&#8220;center&#8220; custom_padding=&#8220;||||false|false&#8220; global_colors_info=&#8220;{}&#8220;]<a class=\"active\" href=\"#telefonica\">Telefon und E-Mail<\/a> <a href=\"#online\">Online<\/a> <a href=\"#appservice\">App Service<\/a> <a href=\"#qrcode\">QR Code<\/a> <a href=\"#dportal\">D-Portal<\/a>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8220;1_5&#8243; _builder_version=&#8220;4.19.5&#8243; _module_preset=&#8220;default&#8220; global_colors_info=&#8220;{}&#8220;][et_pb_button button_url=&#8220;@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wYWdlIiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjIzOTkifX0=@&#8220; button_text=&#8220;Nehmen Sie mi tuns Kontakt auf&#8220; button_alignment=&#8220;right&#8220; button_alignment_tablet=&#8220;center&#8220; button_alignment_phone=&#8220;center&#8220; button_alignment_last_edited=&#8220;on|tablet&#8220; _builder_version=&#8220;4.19.5&#8243; _dynamic_attributes=&#8220;button_url&#8220; _module_preset=&#8220;default&#8220; custom_button=&#8220;on&#8220; button_text_size=&#8220;16px&#8220; button_text_color=&#8220;#082161&#8243; button_bg_color=&#8220;#5BFACA&#8220; button_border_width=&#8220;0px&#8220; button_border_color=&#8220;RGBA(255,255,255,0)&#8220; button_border_radius=&#8220;50px&#8220; button_font=&#8220;Sora|800|||||||&#8220; button_use_icon=&#8220;off&#8220; custom_margin=&#8220;||||false|false&#8220; custom_padding=&#8220;||||false|false&#8220; global_colors_info=&#8220;{}&#8220; button_text_color__hover_enabled=&#8220;off|desktop&#8220; button_text_color__hover=&#8220;#5BFACA&#8220; button_bg_color__hover_enabled=&#8220;off|desktop&#8220; button_bg_color__hover=&#8220;#082161&#8243; button_bg_enable_color__hover=&#8220;on&#8220;][\/et_pb_button][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8220;1&#8243; custom_padding_last_edited=&#8220;on|desktop&#8220; module_id=&#8220;telefonica&#8220; _builder_version=&#8220;4.19.5&#8243; _module_preset=&#8220;default&#8220; background_color=&#8220;#f3f3f3&#8243; custom_padding=&#8220;||5%||false|false&#8220; custom_padding_tablet=&#8220;0px||3%||false|false&#8220; custom_padding_phone=&#8220;0px||3%||false|false&#8220; global_colors_info=&#8220;{}&#8220;][et_pb_row column_structure=&#8220;1_2,1_2&#8243; use_custom_gutter=&#8220;on&#8220; gutter_width=&#8220;2&#8243; _builder_version=&#8220;4.19.5&#8243; _module_preset=&#8220;default&#8220; width=&#8220;100%&#8220; width_tablet=&#8220;90%&#8220; width_phone=&#8220;90%&#8220; width_last_edited=&#8220;on|phone&#8220; max_width=&#8220;1400px&#8220; max_width_tablet=&#8220;75%&#8220; max_width_phone=&#8220;80%&#8220; max_width_last_edited=&#8220;off|tablet&#8220; custom_margin=&#8220;||||false|false&#8220; custom_padding=&#8220;||||false|false&#8220; custom_css_main_element=&#8220;align-items:flex-end;&#8220; global_colors_info=&#8220;{}&#8220; gutter_width__hover_enabled=&#8220;off|desktop&#8220;][et_pb_column type=&#8220;1_2&#8243; _builder_version=&#8220;4.19.5&#8243; _module_preset=&#8220;default&#8220; custom_padding=&#8220;|5%|||false|false&#8220; global_colors_info=&#8220;{}&#8220;][et_pb_text _builder_version=&#8220;4.19.5&#8243; _module_preset=&#8220;default&#8220; header_2_font=&#8220;Sora|800|||||||&#8220; header_2_font_size=&#8220;40px&#8220; header_2_line_height=&#8220;45px&#8220; custom_margin=&#8220;|25%|||false|false&#8220; custom_margin_tablet=&#8220;|0%|||false|false&#8220; custom_margin_phone=&#8220;|0%|||false|false&#8220; custom_margin_last_edited=&#8220;on|tablet&#8220; header_2_font_size_tablet=&#8220;40px&#8220; header_2_font_size_phone=&#8220;30px&#8220; header_2_font_size_last_edited=&#8220;on|phone&#8220; header_2_line_height_tablet=&#8220;2em&#8220; header_2_line_height_phone=&#8220;1.7em&#8220; header_2_line_height_last_edited=&#8220;off|desktop&#8220; global_colors_info=&#8220;{}&#8220;]<\/p>\n<h2>Telefon- und E-Mail-Support<\/h2>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8220;4.19.5&#8243; _module_preset=&#8220;default&#8220; text_font=&#8220;Noto Sans Bold||||||||&#8220; text_text_color=&#8220;#3f4448&#8243; header_2_font_size=&#8220;40px&#8220; header_2_line_height=&#8220;2em&#8220; custom_margin=&#8220;|25%|||false|false&#8220; custom_margin_tablet=&#8220;|0%|||false|false&#8220; custom_margin_phone=&#8220;|0%|||false|false&#8220; custom_margin_last_edited=&#8220;on|tablet&#8220; custom_padding=&#8220;||||false|false&#8220; header_2_font_size_tablet=&#8220;40px&#8220; header_2_font_size_phone=&#8220;30px&#8220; header_2_font_size_last_edited=&#8220;on|phone&#8220; header_2_line_height_tablet=&#8220;2em&#8220; header_2_line_height_phone=&#8220;1.7em&#8220; header_2_line_height_last_edited=&#8220;on|phone&#8220; global_colors_info=&#8220;{}&#8220;]<\/p>\n<p><span>Unser telefonischer Kundendienst unterst\u00fctzt Sie in allen Fragen rund um die Funktionalit\u00e4t Ihrer Maschine. Jede Anfrage wird in ein Ticket umgewandelt, das es uns erm\u00f6glicht, sie zu verfolgen und im Laufe des Tages so gut wie m\u00f6glich zu bearbeiten.<\/span><\/p>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8220;4.19.5&#8243; _module_preset=&#8220;default&#8220; text_font=&#8220;Noto Sans Regular||||||||&#8220; text_text_color=&#8220;#3f4448&#8243; header_2_font_size=&#8220;40px&#8220; header_2_line_height=&#8220;2em&#8220; custom_margin=&#8220;|25%|||false|false&#8220; custom_margin_tablet=&#8220;|0%|||false|false&#8220; custom_margin_phone=&#8220;|0%|||false|false&#8220; custom_margin_last_edited=&#8220;on|tablet&#8220; custom_padding=&#8220;||4%||false|false&#8220; custom_padding_tablet=&#8220;||||false|false&#8220; custom_padding_phone=&#8220;||||false|false&#8220; custom_padding_last_edited=&#8220;on|phone&#8220; header_2_font_size_tablet=&#8220;40px&#8220; header_2_font_size_phone=&#8220;30px&#8220; header_2_font_size_last_edited=&#8220;on|phone&#8220; header_2_line_height_tablet=&#8220;2em&#8220; header_2_line_height_phone=&#8220;1.7em&#8220; header_2_line_height_last_edited=&#8220;on|phone&#8220; global_colors_info=&#8220;{}&#8220;]<\/p>\n<p><span>F\u00fcr alle Anfragen au\u00dferhalb der angegebenen Zeiten steht ein automatisches Antwortsystem zur Verf\u00fcgung, das es Ihnen erm\u00f6glicht, ein Ticket zu erstellen, indem Sie einfach eine Sprachnachricht auf dem Anrufbeantworter hinterlassen (Service rund um die Uhr verf\u00fcgbar).<\/span><\/p>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8220;4.19.5&#8243; _module_preset=&#8220;default&#8220; text_font=&#8220;Noto Sans Bold||||on|||#082161|&#8220; text_text_color=&#8220;#082161&#8243; header_2_font_size=&#8220;40px&#8220; header_2_line_height=&#8220;2em&#8220; header_2_font_size_tablet=&#8220;40px&#8220; header_2_font_size_phone=&#8220;30px&#8220; header_2_font_size_last_edited=&#8220;on|phone&#8220; header_2_line_height_tablet=&#8220;2em&#8220; header_2_line_height_phone=&#8220;1.7em&#8220; header_2_line_height_last_edited=&#8220;on|phone&#8220; global_colors_info=&#8220;{}&#8220;]<\/p>\n<p>Pr\u00fcfen Sie die Zeiten je nach Zeitzone<\/p>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8220;1_2&#8243; _builder_version=&#8220;4.19.5&#8243; _module_preset=&#8220;default&#8220; global_colors_info=&#8220;{}&#8220;][et_pb_blurb use_icon=&#8220;on&#8220; font_icon=&#8220;&#xf879;||fa||900&#8243; icon_placement=&#8220;left&#8220; image_icon_width=&#8220;24px&#8220; content_max_width=&#8220;90%&#8220; _builder_version=&#8220;4.19.5&#8243; _module_preset=&#8220;default&#8220; body_font=&#8220;Noto Sans Regular||||||||&#8220; body_text_color=&#8220;#082161&#8243; background_color=&#8220;#ffffff&#8220; image_icon_custom_margin=&#8220;||||false|false&#8220; image_icon_custom_padding=&#8220;||||false|false&#8220; width=&#8220;100%&#8220; max_width=&#8220;100%&#8220; custom_margin=&#8220;||||false|false&#8220; custom_padding=&#8220;5%||5%||true|false&#8220; global_colors_info=&#8220;{}&#8220;]<\/p>\n<p>Der <strong>telefonische Kundendienst<\/strong> ist von Montag bis Freitag von 7.30 bis 18.30 Uhr und samstags von 8 bis 12 Uhr (UTC +1 MEZ &#8211; Mitteleurop\u00e4ische Zeit) erreichbar.<\/p>\n<p><a href=\"tel:+39045%206862899\"><br \/><strong>Tel. +39 &#8211; 045 6862899<\/strong><br \/><\/a><\/p>\n<p>[\/et_pb_blurb][et_pb_blurb use_icon=&#8220;on&#8220; font_icon=&#8220;&#xe010;||divi||400&#8243; icon_placement=&#8220;left&#8220; image_icon_width=&#8220;24px&#8220; content_max_width=&#8220;90%&#8220; _builder_version=&#8220;4.19.5&#8243; _module_preset=&#8220;default&#8220; body_font=&#8220;Noto Sans Regular||||||||&#8220; body_text_color=&#8220;#082161&#8243; background_color=&#8220;#ffffff&#8220; image_icon_custom_margin=&#8220;||||false|false&#8220; image_icon_custom_padding=&#8220;||||false|false&#8220; width=&#8220;100%&#8220; max_width=&#8220;100%&#8220; custom_margin=&#8220;||||false|false&#8220; custom_padding=&#8220;5%||5%||true|false&#8220; global_colors_info=&#8220;{}&#8220;]<\/p>\n<p>Der Donatoni-Kundendienst ist auch per <strong>E-Mail<\/strong> unter den folgenden Adressen erreichbar:<\/p>\n<p><strong><\/strong><\/p>\n<p><strong>F\u00fcr den Service<\/strong><br \/><strong><a href=\"mailto:assistenza@donatonimacchine.eu\">assistenza@donatonimacchine.eu \/<\/a> <a href=\"mailto:service@donatonimacchine.eu\">service@donatonimacchine.eu<\/a><\/strong><\/p>\n<p><strong><\/strong><\/p>\n<p><strong>F\u00fcr Ersatzteile<\/strong><br \/><strong><a href=\"mailto:ricambi@donatonimacchine.eu\">ricambi@donatonimacchine.eu \/<\/a> <a href=\"mailto:parts@donatonimacchine.eu\">parts@donatonimacchine.eu<\/a><\/strong><\/p>\n<p>[\/et_pb_blurb][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8220;1&#8243; admin_label=&#8220;#online&#8220; module_id=&#8220;online&#8220; _builder_version=&#8220;4.19.5&#8243; _module_preset=&#8220;default&#8220; custom_padding=&#8220;0px||0px||true|false&#8220; global_colors_info=&#8220;{}&#8220;][et_pb_row column_structure=&#8220;1_2,1_2&#8243; use_custom_gutter=&#8220;on&#8220; gutter_width=&#8220;1&#8243; make_equal=&#8220;on&#8220; _builder_version=&#8220;4.19.5&#8243; _module_preset=&#8220;default&#8220; width=&#8220;90%&#8220; max_width=&#8220;1400px&#8220; max_width_tablet=&#8220;75%&#8220; max_width_phone=&#8220;80%&#8220; max_width_last_edited=&#8220;off|tablet&#8220; custom_padding=&#8220;5%||||false|false&#8220; global_colors_info=&#8220;{}&#8220;][et_pb_column type=&#8220;1_2&#8243; _builder_version=&#8220;4.19.5&#8243; _module_preset=&#8220;default&#8220; global_colors_info=&#8220;{}&#8220;][et_pb_text _builder_version=&#8220;4.19.5&#8243; _module_preset=&#8220;default&#8220; header_2_font=&#8220;Sora|800|||||||&#8220; header_2_font_size=&#8220;40px&#8220; header_2_line_height=&#8220;45px&#8220; custom_padding=&#8220;|50%|||false|false&#8220; custom_padding_tablet=&#8220;|0%|||false|false&#8220; custom_padding_phone=&#8220;|0%|||false|false&#8220; custom_padding_last_edited=&#8220;on|tablet&#8220; header_2_font_size_tablet=&#8220;40px&#8220; header_2_font_size_phone=&#8220;30px&#8220; header_2_font_size_last_edited=&#8220;on|phone&#8220; header_2_line_height_tablet=&#8220;2em&#8220; header_2_line_height_phone=&#8220;1.7em&#8220; header_2_line_height_last_edited=&#8220;off|desktop&#8220; global_colors_info=&#8220;{}&#8220;]<\/p>\n<h2>Online-Kundendienst<\/h2>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8220;1_2&#8243; _builder_version=&#8220;4.19.5&#8243; _module_preset=&#8220;default&#8220; global_colors_info=&#8220;{}&#8220;][et_pb_text _builder_version=&#8220;4.19.5&#8243; _module_preset=&#8220;default&#8220; text_font=&#8220;Noto Sans Bold||||||||&#8220; text_text_color=&#8220;#082161&#8243; text_font_size=&#8220;20px&#8220; text_line_height=&#8220;26px&#8220; custom_margin=&#8220;||||false|false&#8220; custom_padding=&#8220;|15%||0px|false|false&#8220; custom_padding_tablet=&#8220;3%|0%||0px|false|false&#8220; custom_padding_phone=&#8220;3%|0%||0px|false|false&#8220; custom_padding_last_edited=&#8220;on|tablet&#8220; global_colors_info=&#8220;{}&#8220;]<\/p>\n<p>Der Remote Service erm\u00f6glicht es unseren Technikern, aus der Ferne und in Echtzeit einzugreifen, um eventuelle Probleme zu diagnostizieren und so schnell wie m\u00f6glich zu l\u00f6sen und die schnellste und effizienteste L\u00f6sung zu finden.<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8220;1_2,1_2&#8243; use_custom_gutter=&#8220;on&#8220; gutter_width=&#8220;1&#8243; make_equal=&#8220;on&#8220; custom_padding_last_edited=&#8220;on|tablet&#8220; _builder_version=&#8220;4.22.1&#8243; _module_preset=&#8220;default&#8220; width=&#8220;90%&#8220; max_width=&#8220;1400px&#8220; max_width_tablet=&#8220;75%&#8220; max_width_phone=&#8220;80%&#8220; max_width_last_edited=&#8220;off|tablet&#8220; custom_padding=&#8220;3%||3%||true|false&#8220; custom_padding_tablet=&#8220;||||false|false&#8220; custom_padding_phone=&#8220;||||false|false&#8220; global_colors_info=&#8220;{}&#8220;][et_pb_column type=&#8220;1_2&#8243; _builder_version=&#8220;4.19.5&#8243; _module_preset=&#8220;default&#8220; custom_padding=&#8220;|15%|||false|false&#8220; custom_padding_tablet=&#8220;|0%|||false|false&#8220; custom_padding_phone=&#8220;|0%|||false|false&#8220; custom_padding_last_edited=&#8220;on|tablet&#8220; global_colors_info=&#8220;{}&#8220;][et_pb_text _builder_version=&#8220;4.19.5&#8243; _module_preset=&#8220;default&#8220; text_font=&#8220;Sora|800|||||||&#8220; text_text_color=&#8220;#082161&#8243; text_font_size=&#8220;20px&#8220; text_line_height=&#8220;45px&#8220; global_colors_info=&#8220;{}&#8220;]<\/p>\n<p>Worin besteht er?<\/p>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8220;4.19.5&#8243; _module_preset=&#8220;default&#8220; text_font=&#8220;Noto Sans Bold||||||||&#8220; text_text_color=&#8220;#3f4448&#8243; header_2_font_size=&#8220;40px&#8220; header_2_line_height=&#8220;2em&#8220; custom_padding=&#8220;5%||5%||true|false&#8220; header_2_font_size_tablet=&#8220;40px&#8220; header_2_font_size_phone=&#8220;30px&#8220; header_2_font_size_last_edited=&#8220;on|phone&#8220; header_2_line_height_tablet=&#8220;2em&#8220; header_2_line_height_phone=&#8220;1.7em&#8220; header_2_line_height_last_edited=&#8220;on|phone&#8220; global_colors_info=&#8220;{}&#8220;]<\/p>\n<p><strong>Dieser Online-Support ist darauf ausgelegt, Probleme genau zu erkennen und so schnell wie m\u00f6glich eine L\u00f6sung zu finden. Dies f\u00fchrt zu weniger Ausfallzeiten und geringeren Kosten. <\/strong><\/p>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8220;4.19.5&#8243; _module_preset=&#8220;default&#8220; text_font=&#8220;Noto Sans Regular||||||||&#8220; text_text_color=&#8220;#3f4448&#8243; header_2_font_size=&#8220;40px&#8220; header_2_line_height=&#8220;2em&#8220; custom_padding=&#8220;||5%||false|false&#8220; header_2_font_size_tablet=&#8220;40px&#8220; header_2_font_size_phone=&#8220;30px&#8220; header_2_font_size_last_edited=&#8220;on|phone&#8220; header_2_line_height_tablet=&#8220;2em&#8220; header_2_line_height_phone=&#8220;1.7em&#8220; header_2_line_height_last_edited=&#8220;on|phone&#8220; global_colors_info=&#8220;{}&#8220;]<\/p>\n<p><span>Unsere Techniker bearbeiten Serviceanfragen f\u00fcr Maschinen und Software, indem sie per Fernzugriff auf Ihre Maschinen zugreifen, egal wo sie sind.<\/span><\/p>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8220;4.19.5&#8243; _module_preset=&#8220;default&#8220; text_font=&#8220;Noto Sans Regular||on||||||&#8220; text_text_color=&#8220;#082161&#8243; header_2_font_size=&#8220;40px&#8220; header_2_line_height=&#8220;2em&#8220; header_2_font_size_tablet=&#8220;40px&#8220; header_2_font_size_phone=&#8220;30px&#8220; header_2_font_size_last_edited=&#8220;on|phone&#8220; header_2_line_height_tablet=&#8220;2em&#8220; header_2_line_height_phone=&#8220;1.7em&#8220; header_2_line_height_last_edited=&#8220;on|phone&#8220; global_colors_info=&#8220;{}&#8220;]<\/p>\n<p>Mechanische Probleme werden durch die Zusendung von Ersatzteilen gel\u00f6st, eventuell mit Hilfe eines unserer Techniker vor Ort.<\/p>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8220;1_2&#8243; _builder_version=&#8220;4.19.5&#8243; _module_preset=&#8220;default&#8220; global_colors_info=&#8220;{}&#8220;][et_pb_text _builder_version=&#8220;4.19.5&#8243; _module_preset=&#8220;default&#8220; header_3_font=&#8220;Sora|800|||||||&#8220; header_3_font_size=&#8220;20px&#8220; header_3_line_height=&#8220;45px&#8220; custom_margin=&#8220;||||false|false&#8220; custom_margin_tablet=&#8220;||||false|false&#8220; custom_margin_phone=&#8220;10%||10px||false|false&#8220; custom_margin_last_edited=&#8220;on|tablet&#8220; custom_padding=&#8220;5%||||false|false&#8220; global_colors_info=&#8220;{}&#8220;]<\/p>\n<h3>Was sind die Vorteile<\/h3>\n<p>[\/et_pb_text][et_pb_divider color=&#8220;#d8d1cc&#8220; divider_position=&#8220;center&#8220; _builder_version=&#8220;4.19.5&#8243; _module_preset=&#8220;default&#8220; custom_margin=&#8220;||1%||false|false&#8220; global_colors_info=&#8220;{}&#8220;][\/et_pb_divider][et_pb_text module_class=&#8220;number&#8220; _builder_version=&#8220;4.19.5&#8243; _module_preset=&#8220;default&#8220; text_font=&#8220;Noto Sans Regular||||||||&#8220; text_text_color=&#8220;#A4ACB1&#8243; text_font_size=&#8220;18px&#8220; text_line_height=&#8220;30px&#8220; custom_margin=&#8220;||1%||false|false&#8220; custom_css_before=&#8220;content: &#8217;01&#8216;;&#8220; global_colors_info=&#8220;{}&#8220;]<\/p>\n<p><strong>Direkte Erkennung von Maschinenfehlfunktionen<\/strong><\/p>\n<p>[\/et_pb_text][et_pb_divider color=&#8220;#d8d1cc&#8220; divider_position=&#8220;center&#8220; _builder_version=&#8220;4.19.5&#8243; _module_preset=&#8220;default&#8220; custom_margin=&#8220;||1%||false|false&#8220; global_colors_info=&#8220;{}&#8220;][\/et_pb_divider][et_pb_text module_class=&#8220;number&#8220; _builder_version=&#8220;4.19.5&#8243; _module_preset=&#8220;default&#8220; text_font=&#8220;Noto Sans Regular||||||||&#8220; text_text_color=&#8220;#A4ACB1&#8243; text_font_size=&#8220;18px&#8220; text_line_height=&#8220;30px&#8220; custom_margin=&#8220;||1%||false|false&#8220; custom_css_before=&#8220;content: &#8217;02&#8216;;&#8220; global_colors_info=&#8220;{}&#8220;]<\/p>\n<p><strong>Klare und pr\u00e4zise Hinweise auf die L\u00f6sung jedes Problems<\/strong><\/p>\n<p>[\/et_pb_text][et_pb_divider color=&#8220;#d8d1cc&#8220; divider_position=&#8220;center&#8220; _builder_version=&#8220;4.19.5&#8243; _module_preset=&#8220;default&#8220; custom_margin=&#8220;||1%||false|false&#8220; global_colors_info=&#8220;{}&#8220;][\/et_pb_divider][et_pb_text module_class=&#8220;number&#8220; _builder_version=&#8220;4.19.5&#8243; _module_preset=&#8220;default&#8220; text_font=&#8220;Noto Sans Regular||||||||&#8220; text_text_color=&#8220;#A4ACB1&#8243; text_font_size=&#8220;18px&#8220; text_line_height=&#8220;30px&#8220; custom_margin=&#8220;||1%||false|false&#8220; custom_css_before=&#8220;content: &#8217;03&#8216;;&#8220; global_colors_info=&#8220;{}&#8220;]<\/p>\n<p><strong>Fehlerbehebung in Echtzeit<\/strong><\/p>\n<p>[\/et_pb_text][et_pb_divider color=&#8220;#d8d1cc&#8220; divider_position=&#8220;center&#8220; _builder_version=&#8220;4.19.5&#8243; _module_preset=&#8220;default&#8220; custom_margin=&#8220;||1%||false|false&#8220; global_colors_info=&#8220;{}&#8220;][\/et_pb_divider][et_pb_text module_class=&#8220;number&#8220; _builder_version=&#8220;4.19.5&#8243; _module_preset=&#8220;default&#8220; text_font=&#8220;Noto Sans Regular||||||||&#8220; text_text_color=&#8220;#A4ACB1&#8243; text_font_size=&#8220;18px&#8220; text_line_height=&#8220;30px&#8220; custom_margin=&#8220;||1%||false|false&#8220; custom_css_before=&#8220;content: &#8217;04&#8216;;&#8220; global_colors_info=&#8220;{}&#8220;]<\/p>\n<p><strong>Verringerung der Maschinenstillstandszeit<\/strong><\/p>\n<p>[\/et_pb_text][et_pb_divider color=&#8220;#d8d1cc&#8220; divider_position=&#8220;center&#8220; _builder_version=&#8220;4.19.5&#8243; _module_preset=&#8220;default&#8220; custom_margin=&#8220;||1%||false|false&#8220; global_colors_info=&#8220;{}&#8220;][\/et_pb_divider][et_pb_text module_class=&#8220;number&#8220; _builder_version=&#8220;4.19.5&#8243; _module_preset=&#8220;default&#8220; text_font=&#8220;Noto Sans Regular||||||||&#8220; text_text_color=&#8220;#A4ACB1&#8243; text_font_size=&#8220;18px&#8220; text_line_height=&#8220;30px&#8220; custom_margin=&#8220;||1%||false|false&#8220; custom_css_before=&#8220;content: &#8217;05&#8216;;&#8220; global_colors_info=&#8220;{}&#8220;]<\/p>\n<p><strong>Kostenreduzierung<\/strong><\/p>\n<p>[\/et_pb_text][et_pb_divider color=&#8220;#d8d1cc&#8220; divider_position=&#8220;center&#8220; _builder_version=&#8220;4.19.5&#8243; _module_preset=&#8220;default&#8220; custom_margin=&#8220;||1%||false|false&#8220; global_colors_info=&#8220;{}&#8220;][\/et_pb_divider][et_pb_text module_class=&#8220;number&#8220; _builder_version=&#8220;4.19.5&#8243; _module_preset=&#8220;default&#8220; text_font=&#8220;Noto Sans Regular||||||||&#8220; text_text_color=&#8220;#A4ACB1&#8243; text_font_size=&#8220;18px&#8220; text_line_height=&#8220;30px&#8220; custom_margin=&#8220;||1%||false|false&#8220; custom_css_before=&#8220;content: &#8217;06&#8216;;&#8220; global_colors_info=&#8220;{}&#8220;]<\/p>\n<p><strong>Schnelle Verbindung \u00fcber das Netzwerk<\/strong><\/p>\n<p>[\/et_pb_text][et_pb_divider color=&#8220;#d8d1cc&#8220; divider_position=&#8220;center&#8220; _builder_version=&#8220;4.19.5&#8243; _module_preset=&#8220;default&#8220; custom_margin=&#8220;||1%||false|false&#8220; global_colors_info=&#8220;{}&#8220;][\/et_pb_divider][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8220;1&#8243; admin_label=&#8220;appservice&#8220; module_id=&#8220;appservice&#8220; _builder_version=&#8220;4.19.5&#8243; _module_preset=&#8220;default&#8220; background_color=&#8220;#082161&#8243; custom_padding=&#8220;5%||5%||false|false&#8220; global_colors_info=&#8220;{}&#8220;][et_pb_row column_structure=&#8220;1_2,1_2&#8243; use_custom_gutter=&#8220;on&#8220; gutter_width=&#8220;1&#8243; _builder_version=&#8220;4.22.1&#8243; _module_preset=&#8220;default&#8220; width=&#8220;85%&#8220; width_tablet=&#8220;85%&#8220; width_phone=&#8220;90%&#8220; width_last_edited=&#8220;on|phone&#8220; max_width=&#8220;85%&#8220; max_width_tablet=&#8220;75%&#8220; max_width_phone=&#8220;80%&#8220; max_width_last_edited=&#8220;off|tablet&#8220; global_colors_info=&#8220;{}&#8220;][et_pb_column type=&#8220;1_2&#8243; _builder_version=&#8220;4.19.5&#8243; _module_preset=&#8220;default&#8220; custom_padding=&#8220;|10%|||false|false&#8220; custom_padding_tablet=&#8220;|10%|||false|false&#8220; custom_padding_phone=&#8220;|0%|||false|false&#8220; custom_padding_last_edited=&#8220;on|phone&#8220; global_colors_info=&#8220;{}&#8220;][et_pb_text _builder_version=&#8220;4.19.5&#8243; _module_preset=&#8220;default&#8220; header_2_font=&#8220;Sora|800|||||||&#8220; header_2_text_color=&#8220;#ffffff&#8220; header_2_font_size=&#8220;40px&#8220; header_2_line_height=&#8220;45px&#8220; custom_padding=&#8220;||||false|false&#8220; custom_padding_tablet=&#8220;|0%|||false|false&#8220; custom_padding_phone=&#8220;|0%|||false|false&#8220; custom_padding_last_edited=&#8220;off|desktop&#8220; header_2_font_size_tablet=&#8220;40px&#8220; header_2_font_size_phone=&#8220;30px&#8220; header_2_font_size_last_edited=&#8220;on|phone&#8220; header_2_line_height_tablet=&#8220;2em&#8220; header_2_line_height_phone=&#8220;1.7em&#8220; header_2_line_height_last_edited=&#8220;off|desktop&#8220; global_colors_info=&#8220;{}&#8220;]<\/p>\n<h2><span style=\"color: #5bfaca\">App Service<\/span><br \/>Donatoni<\/h2>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8220;4.19.5&#8243; _module_preset=&#8220;default&#8220; text_font=&#8220;Noto Sans Regular||||||||&#8220; text_text_color=&#8220;#d7d7d7&#8243; header_2_font_size=&#8220;40px&#8220; header_2_line_height=&#8220;2em&#8220; custom_padding=&#8220;5%||5%||false|false&#8220; custom_padding_phone=&#8220;0%||0%||true|false&#8220; custom_padding_last_edited=&#8220;off|phone&#8220; header_2_font_size_tablet=&#8220;40px&#8220; header_2_font_size_phone=&#8220;30px&#8220; header_2_font_size_last_edited=&#8220;on|phone&#8220; header_2_line_height_tablet=&#8220;2em&#8220; header_2_line_height_phone=&#8220;1.7em&#8220; header_2_line_height_last_edited=&#8220;on|phone&#8220; global_colors_info=&#8220;{}&#8220;]<\/p>\n<p><span>Der Echtzeit-Service findet weitere Unterst\u00fctzung in der erweiterten Realit\u00e4t, mit der wir uns live \u00fcber den Zustand der Maschinen informieren k\u00f6nnen, mit Fotos und Videos, die direkt von den Kunden bereitgestellt werden. Auf diese Weise k\u00f6nnen wir eventuelle Probleme mit den Technikern teilen und uns Schritt f\u00fcr Schritt zu ihrer L\u00f6sung f\u00fchren lassen. <\/span><\/p>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8220;4.19.5&#8243; _module_preset=&#8220;default&#8220; text_font=&#8220;Noto Sans Bold||||||||&#8220; text_text_color=&#8220;#ffffff&#8220; header_2_font_size=&#8220;40px&#8220; header_2_line_height=&#8220;2em&#8220; custom_padding_tablet=&#8220;||5%||false|false&#8220; custom_padding_phone=&#8220;||5%||false|false&#8220; custom_padding_last_edited=&#8220;on|tablet&#8220; header_2_font_size_tablet=&#8220;40px&#8220; header_2_font_size_phone=&#8220;30px&#8220; header_2_font_size_last_edited=&#8220;on|phone&#8220; header_2_line_height_tablet=&#8220;2em&#8220; header_2_line_height_phone=&#8220;1.7em&#8220; header_2_line_height_last_edited=&#8220;on|phone&#8220; global_colors_info=&#8220;{}&#8220;]<\/p>\n<p>Mit der App f\u00fcr <span style=\"color: #5bfaca\">Smartphones<\/span> und <span style=\"color: #5bfaca\">Tablets<\/span> k\u00f6nnen Sie unseren Technikern einfach \u00fcber Ihre Maschine mitteilen, wo das Problem liegt, <span style=\"color: #5bfaca\">und sich von ihnen direkt durch die Wartung f\u00fchren lassen.<\/span> Als ob sie bei Ihnen w\u00e4ren.<\/p>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8220;1_2&#8243; _builder_version=&#8220;4.19.5&#8243; _module_preset=&#8220;default&#8220; global_colors_info=&#8220;{}&#8220;][et_pb_image src=&#8220;http:\/\/www.donatonigroup.com\/wp-content\/uploads\/2023\/05\/acty-donatoni-service-1.jpg&#8220; title_text=&#8220;acty donatoni service&#8220; force_fullwidth=&#8220;on&#8220; _builder_version=&#8220;4.21.0&#8243; _module_preset=&#8220;default&#8220; global_colors_info=&#8220;{}&#8220;][\/et_pb_image][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8220;1_2,1_2&#8243; use_custom_gutter=&#8220;on&#8220; gutter_width=&#8220;1&#8243; _builder_version=&#8220;4.22.1&#8243; _module_preset=&#8220;default&#8220; width=&#8220;85%&#8220; width_tablet=&#8220;85%&#8220; width_phone=&#8220;90%&#8220; width_last_edited=&#8220;on|phone&#8220; max_width=&#8220;85%&#8220; global_colors_info=&#8220;{}&#8220;][et_pb_column type=&#8220;1_2&#8243; _builder_version=&#8220;4.19.5&#8243; _module_preset=&#8220;default&#8220; global_colors_info=&#8220;{}&#8220;][et_pb_text _builder_version=&#8220;4.19.5&#8243; _module_preset=&#8220;default&#8220; text_font=&#8220;Sora|800|||||||&#8220; text_text_color=&#8220;#ffffff&#8220; text_font_size=&#8220;20px&#8220; text_line_height=&#8220;45px&#8220; custom_margin=&#8220;||5%||false|false&#8220; global_colors_info=&#8220;{}&#8220;]<\/p>\n<p>Anweisungen zur Fehlersuche<\/p>\n<p>[\/et_pb_text][et_pb_blurb title=&#8220;Machen Sie ein Foto&#8220; icon_placement=&#8220;left&#8220; content_max_width=&#8220;100%&#8220; module_class=&#8220;number-image one&#8220; _builder_version=&#8220;4.19.5&#8243; _module_preset=&#8220;default&#8220; header_font=&#8220;Noto Sans Bold||||||||&#8220; header_text_color=&#8220;#ffffff&#8220; header_font_size=&#8220;16px&#8220; header_line_height=&#8220;24px&#8220; body_font=&#8220;Noto Sans Regular||||||||&#8220; body_text_color=&#8220;#D7D7D7&#8243; body_line_height=&#8220;24px&#8220; width=&#8220;100%&#8220; max_width=&#8220;100%&#8220; custom_padding=&#8220;||||false|false&#8220; global_colors_info=&#8220;{}&#8220;]<\/p>\n<p>Machen Sie ein Foto von dem Bereich, f\u00fcr den Sie Hilfe ben\u00f6tigen<\/p>\n<p>[\/et_pb_blurb][et_pb_blurb title=&#8220;L\u00f6sen Sie das Problem&#8220; icon_placement=&#8220;left&#8220; content_max_width=&#8220;100%&#8220; module_class=&#8220;number-image two&#8220; _builder_version=&#8220;4.19.5&#8243; _module_preset=&#8220;default&#8220; header_font=&#8220;Noto Sans Bold||||||||&#8220; header_text_color=&#8220;#ffffff&#8220; header_font_size=&#8220;16px&#8220; header_line_height=&#8220;24px&#8220; body_font=&#8220;Noto Sans Regular||||||||&#8220; body_text_color=&#8220;#D7D7D7&#8243; body_line_height=&#8220;24px&#8220; width=&#8220;100%&#8220; max_width=&#8220;100%&#8220; custom_margin=&#8220;40px||||false|false&#8220; custom_padding_tablet=&#8220;||10%||false|false&#8220; custom_padding_phone=&#8220;||10%||false|false&#8220; custom_padding_last_edited=&#8220;off|desktop&#8220; global_colors_info=&#8220;{}&#8220;]<\/p>\n<p>Installieren Sie ein Ersatzteil mit Echtzeit-Anweisungen von unseren Technikern<\/p>\n<p>[\/et_pb_blurb][\/et_pb_column][et_pb_column type=&#8220;1_2&#8243; _builder_version=&#8220;4.19.5&#8243; _module_preset=&#8220;default&#8220; global_colors_info=&#8220;{}&#8220;][et_pb_text _builder_version=&#8220;4.19.5&#8243; _module_preset=&#8220;default&#8220; header_3_font=&#8220;Sora|800|||||||&#8220; header_3_text_color=&#8220;#ffffff&#8220; header_3_font_size=&#8220;20px&#8220; header_3_line_height=&#8220;45px&#8220; custom_margin=&#8220;||10px||false|false&#8220; custom_margin_tablet=&#8220;||10px||false|false&#8220; custom_margin_phone=&#8220;10%||10px||false|false&#8220; custom_margin_last_edited=&#8220;on|phone&#8220; global_colors_info=&#8220;{}&#8220;]<\/p>\n<h3>Was sind die Vorteile<\/h3>\n<p>[\/et_pb_text][et_pb_divider color=&#8220;#314476&#8243; divider_position=&#8220;center&#8220; _builder_version=&#8220;4.19.5&#8243; _module_preset=&#8220;default&#8220; custom_margin=&#8220;||1%||false|false&#8220; global_colors_info=&#8220;{}&#8220;][\/et_pb_divider][et_pb_text module_class=&#8220;number&#8220; _builder_version=&#8220;4.19.5&#8243; _module_preset=&#8220;default&#8220; text_font=&#8220;Noto Sans Regular||||||||&#8220; text_text_color=&#8220;#ffffff&#8220; text_font_size=&#8220;18px&#8220; text_line_height=&#8220;30px&#8220; custom_margin=&#8220;||1%||false|false&#8220; custom_css_before=&#8220;content: &#8217;01&#8216;;||color: rgba(255,255,255,0.7);&#8220; global_colors_info=&#8220;{}&#8220;]<\/p>\n<p><strong>Klare und direkte Kommunikation ohne Sprachbarrieren<\/strong><\/p>\n<p>[\/et_pb_text][et_pb_divider color=&#8220;#314476&#8243; divider_position=&#8220;center&#8220; _builder_version=&#8220;4.19.5&#8243; _module_preset=&#8220;default&#8220; custom_margin=&#8220;||1%||false|false&#8220; global_colors_info=&#8220;{}&#8220;][\/et_pb_divider][et_pb_text module_class=&#8220;number&#8220; _builder_version=&#8220;4.19.5&#8243; _module_preset=&#8220;default&#8220; text_font=&#8220;Noto Sans Regular||||||||&#8220; text_text_color=&#8220;#ffffff&#8220; text_font_size=&#8220;18px&#8220; text_line_height=&#8220;30px&#8220; custom_margin=&#8220;||1%||false|false&#8220; custom_css_before=&#8220;content: &#8217;02&#8216;;||color: rgba(255,255,255,0.7);&#8220; global_colors_info=&#8220;{}&#8220;]<\/p>\n<p><strong>Einfaches und effektives Verst\u00e4ndnis des Problems<\/strong><\/p>\n<p>[\/et_pb_text][et_pb_divider color=&#8220;#314476&#8243; divider_position=&#8220;center&#8220; _builder_version=&#8220;4.19.5&#8243; _module_preset=&#8220;default&#8220; custom_margin=&#8220;||1%||false|false&#8220; global_colors_info=&#8220;{}&#8220;][\/et_pb_divider][et_pb_text module_class=&#8220;number&#8220; _builder_version=&#8220;4.19.5&#8243; _module_preset=&#8220;default&#8220; text_font=&#8220;Noto Sans Regular||||||||&#8220; text_text_color=&#8220;#ffffff&#8220; text_font_size=&#8220;18px&#8220; text_line_height=&#8220;30px&#8220; custom_margin=&#8220;||1%||false|false&#8220; custom_css_before=&#8220;content: &#8217;03&#8216;;||color: rgba(255,255,255,0.7);&#8220; global_colors_info=&#8220;{}&#8220;]<\/p>\n<p><strong>Erhalt von Anweisungen, Bildern und Videos in Echtzeit<\/strong><\/p>\n<p>[\/et_pb_text][et_pb_divider color=&#8220;#314476&#8243; divider_position=&#8220;center&#8220; _builder_version=&#8220;4.19.5&#8243; _module_preset=&#8220;default&#8220; custom_margin=&#8220;||1%||false|false&#8220; global_colors_info=&#8220;{}&#8220;][\/et_pb_divider][et_pb_text module_class=&#8220;number&#8220; _builder_version=&#8220;4.19.5&#8243; _module_preset=&#8220;default&#8220; text_font=&#8220;Noto Sans Regular||||||||&#8220; text_text_color=&#8220;#ffffff&#8220; text_font_size=&#8220;18px&#8220; text_line_height=&#8220;30px&#8220; custom_margin=&#8220;||1%||false|false&#8220; custom_css_before=&#8220;content: &#8217;04&#8216;;||color: rgba(255,255,255,0.7);&#8220; global_colors_info=&#8220;{}&#8220;]<\/p>\n<p><strong>Fehlersuche in wenigen einfachen Schritten<\/strong><\/p>\n<p>[\/et_pb_text][et_pb_divider color=&#8220;#314476&#8243; divider_position=&#8220;center&#8220; _builder_version=&#8220;4.19.5&#8243; _module_preset=&#8220;default&#8220; custom_margin=&#8220;||1%||false|false&#8220; global_colors_info=&#8220;{}&#8220;][\/et_pb_divider][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8220;1&#8243; custom_padding_last_edited=&#8220;on|desktop&#8220; _builder_version=&#8220;4.19.5&#8243; _module_preset=&#8220;default&#8220; background_color=&#8220;#f3f3f3&#8243; custom_padding=&#8220;5%||5%||true|false&#8220; custom_padding_tablet=&#8220;5%||5%||true|false&#8220; custom_padding_phone=&#8220;5%||5%||true|false&#8220; global_colors_info=&#8220;{}&#8220;][et_pb_row column_structure=&#8220;1_2,1_2&#8243; use_custom_gutter=&#8220;on&#8220; gutter_width=&#8220;1&#8243; make_equal=&#8220;on&#8220; admin_label=&#8220;qrcode&#8220; module_id=&#8220;qrcode&#8220; _builder_version=&#8220;4.22.1&#8243; _module_preset=&#8220;default&#8220; background_color=&#8220;#ffffff&#8220; width=&#8220;100%&#8220; max_width=&#8220;85%&#8220; max_width_tablet=&#8220;80%&#8220; max_width_phone=&#8220;80%&#8220; max_width_last_edited=&#8220;off|desktop&#8220; min_height=&#8220;500px&#8220; custom_margin=&#8220;||3%||false|false&#8220; custom_padding=&#8220;0%||0%||true|false&#8220; global_colors_info=&#8220;{}&#8220;][et_pb_column type=&#8220;1_2&#8243; _builder_version=&#8220;4.22.1&#8243; _module_preset=&#8220;default&#8220; background_color=&#8220;RGBA(255,255,255,0)&#8220; background_image=&#8220;http:\/\/www.donatonigroup.com\/wp-content\/uploads\/2023\/03\/Combined-Shape.png&#8220; background_size=&#8220;initial&#8220; background_position=&#8220;bottom_right&#8220; background_vertical_offset=&#8220;20%&#8220; custom_padding=&#8220;5%|5%|5%|5%|true|true&#8220; custom_padding_tablet=&#8220;5%|10%|3%|10%|false|true&#8220; custom_padding_phone=&#8220;5%|10%|3%|10%|false|true&#8220; custom_padding_last_edited=&#8220;off|desktop&#8220; global_colors_info=&#8220;{}&#8220;][et_pb_text _builder_version=&#8220;4.19.5&#8243; _module_preset=&#8220;default&#8220; header_3_font=&#8220;Sora|800|||||||&#8220; header_3_font_size=&#8220;30px&#8220; header_3_line_height=&#8220;35px&#8220; custom_margin=&#8220;||||false|false&#8220; custom_padding=&#8220;||||false|false&#8220; global_colors_info=&#8220;{}&#8220;]<\/p>\n<h3>QR-Code<\/h3>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8220;4.19.5&#8243; _module_preset=&#8220;default&#8220; text_font=&#8220;Noto Sans Regular||||||||&#8220; text_text_color=&#8220;#3f4141&#8243; text_line_height=&#8220;24px&#8220; custom_padding=&#8220;5%||||false|false&#8220; custom_padding_tablet=&#8220;5%||5%||false|false&#8220; custom_padding_phone=&#8220;5%||5%||false|false&#8220; custom_padding_last_edited=&#8220;on|tablet&#8220; global_colors_info=&#8220;{}&#8220;]<\/p>\n<p>Jede Donatoni-Maschine ist mit einem QR-Code ausgestattet: Wenn Sie ihn mit der Kamera Ihres Smartphones scannen, k\u00f6nnen Sie einen direkten Chat mit unseren Technikern f\u00fchren.<\/p>\n<p>Der QR-Code erm\u00f6glicht aber auch den Zugang zu einer ganzen Reihe von Dokumenten, die ein vollst\u00e4ndigeres Bild Ihrer Maschine vermitteln k\u00f6nnen.<\/p>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8220;1_2&#8243; _builder_version=&#8220;4.19.5&#8243; _module_preset=&#8220;default&#8220; background_color=&#8220;RGBA(255,255,255,0)&#8220; background_image=&#8220;http:\/\/www.donatonigroup.com\/wp-content\/uploads\/2023\/03\/QR_Code.jpg&#8220; 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width=&#8220;100%&#8220; width_tablet=&#8220;100%&#8220; width_phone=&#8220;100%&#8220; width_last_edited=&#8220;off|tablet&#8220; max_width=&#8220;85%&#8220; max_width_tablet=&#8220;80%&#8220; max_width_phone=&#8220;80%&#8220; max_width_last_edited=&#8220;off|tablet&#8220; min_height=&#8220;500px&#8220; custom_margin=&#8220;||||false|false&#8220; custom_padding=&#8220;0px||0px||true|false&#8220; global_colors_info=&#8220;{}&#8220; custom_css_main_element_last_edited=&#8220;on|phone&#8220; custom_css_main_element_phone=&#8220;display:flex;||flex-direction:column-reverse;&#8220;][et_pb_column type=&#8220;1_2&#8243; _builder_version=&#8220;4.21.0&#8243; _module_preset=&#8220;default&#8220; background_image=&#8220;http:\/\/www.donatonigroup.com\/wp-content\/uploads\/2023\/05\/donatoni-d-portal.jpg&#8220; custom_padding_tablet=&#8220;30%||30%||true|false&#8220; custom_padding_phone=&#8220;150px||150px||true|false&#8220; custom_padding_last_edited=&#8220;off|desktop&#8220; background_last_edited=&#8220;on|tablet&#8220; background_enable_image_tablet=&#8220;off&#8220; background_enable_image_phone=&#8220;off&#8220; global_colors_info=&#8220;{}&#8220;][et_pb_image src=&#8220;http:\/\/www.donatonigroup.com\/wp-content\/uploads\/2023\/05\/donatoni-d-portal.jpg&#8220; title_text=&#8220;donatoni d-portal&#8220; disabled_on=&#8220;off|off|on&#8220; _builder_version=&#8220;4.21.0&#8243; _module_preset=&#8220;default&#8220; global_colors_info=&#8220;{}&#8220;][\/et_pb_image][\/et_pb_column][et_pb_column type=&#8220;1_2&#8243; _builder_version=&#8220;4.22.1&#8243; _module_preset=&#8220;default&#8220; background_image=&#8220;http:\/\/www.donatonigroup.com\/wp-content\/uploads\/2023\/03\/Combined-Shape-Copy.png&#8220; background_size=&#8220;initial&#8220; background_position=&#8220;bottom_right&#8220; background_horizontal_offset=&#8220;10%&#8220; custom_padding=&#8220;5%|5%|5%|5%|true|true&#8220; custom_padding_tablet=&#8220;5%|10%|3%|10%|false|true&#8220; custom_padding_phone=&#8220;5%|10%|3%|10%|false|true&#8220; custom_padding_last_edited=&#8220;off|desktop&#8220; custom_css_main_element=&#8220;display:flex;||flex-direction:column;||justify-content:space-between;||&#8220; global_colors_info=&#8220;{}&#8220;][et_pb_text _builder_version=&#8220;4.19.5&#8243; _module_preset=&#8220;default&#8220; header_3_font=&#8220;Sora|800|||||||&#8220; header_3_font_size=&#8220;30px&#8220; header_3_line_height=&#8220;35px&#8220; custom_padding_tablet=&#8220;||10%||false|false&#8220; custom_padding_phone=&#8220;||10%||false|false&#8220; custom_padding_last_edited=&#8220;on|tablet&#8220; global_colors_info=&#8220;{}&#8220;]<\/p>\n<h3>D-Portal<\/h3>\n<p>&nbsp;<\/p>\n<p>Die Plattform D-Portal erm\u00f6glicht es dem Kunden, routinem\u00e4\u00dfige Wartungsarbeiten auf einfache und \u00fcbersichtliche Weise durchzuf\u00fchren, dient als Speicher f\u00fcr die gesamte Maschinendokumentation von Donatoni und bietet alle direkten Kan\u00e4le zur Kontaktaufnahme mit unserem Service.<\/p>\n<p>[\/et_pb_text][et_pb_blurb url_new_window=&#8220;on&#8220; 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