{"id":13302,"date":"2023-02-14T09:02:53","date_gmt":"2023-02-14T09:02:53","guid":{"rendered":"http:\/\/www.donatonigroup.com\/assistenza-da-remoto\/"},"modified":"2024-03-15T07:57:53","modified_gmt":"2024-03-15T07:57:53","slug":"assistance-a-distance","status":"publish","type":"page","link":"https:\/\/www.donatonigroup.com\/fr\/assistance-a-distance\/","title":{"rendered":"Assistance \u00e0 distance"},"content":{"rendered":"<p>[et_pb_section fb_built=\u00a0\u00bb1&Prime; custom_padding_last_edited=\u00a0\u00bbon|desktop\u00a0\u00bb module_class=\u00a0\u00bbheader-section\u00a0\u00bb _builder_version=\u00a0\u00bb4.21.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb background_color=\u00a0\u00bbrgba(0,0,0,0.61)\u00a0\u00bb use_background_color_gradient=\u00a0\u00bbon\u00a0\u00bb background_color_gradient_direction=\u00a0\u00bb270deg\u00a0\u00bb background_color_gradient_stops=\u00a0\u00bbrgba(0,0,0,0.1) 0%|rgba(0,0,0,0.6) 100%\u00a0\u00bb background_image=\u00a0\u00bbhttp:\/\/www.donatonigroup.com\/wp-content\/uploads\/2023\/05\/Assistenza-donatoni-macchine_.jpg\u00a0\u00bb background_blend=\u00a0\u00bboverlay\u00a0\u00bb custom_padding=\u00a0\u00bb||||false|false\u00a0\u00bb custom_padding_tablet=\u00a0\u00bb22%||0px||false|false\u00a0\u00bb custom_padding_phone=\u00a0\u00bb40%||||false|false\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_row column_structure=\u00a0\u00bb2_5,3_5&Prime; 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_dynamic_attributes=\u00a0\u00bbbutton_url\u00a0\u00bb _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_button=\u00a0\u00bbon\u00a0\u00bb button_text_size=\u00a0\u00bb16px\u00a0\u00bb button_text_color=\u00a0\u00bb#082161&Prime; button_bg_color=\u00a0\u00bb#5BFACA\u00a0\u00bb button_border_width=\u00a0\u00bb0px\u00a0\u00bb button_border_color=\u00a0\u00bbRGBA(255,255,255,0)\u00a0\u00bb button_border_radius=\u00a0\u00bb14px\u00a0\u00bb button_font=\u00a0\u00bbSora|800|||||||\u00a0\u00bb button_use_icon=\u00a0\u00bboff\u00a0\u00bb custom_margin=\u00a0\u00bb|||0px|false|false\u00a0\u00bb custom_padding=\u00a0\u00bb0px||0px||true|false\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb button_text_color__hover_enabled=\u00a0\u00bboff|desktop\u00a0\u00bb button_text_color__hover=\u00a0\u00bb#5BFACA\u00a0\u00bb button_bg_color__hover_enabled=\u00a0\u00bboff|desktop\u00a0\u00bb button_bg_color__hover=\u00a0\u00bb#082161&Prime; button_bg_enable_color__hover=\u00a0\u00bbon\u00a0\u00bb][\/et_pb_button][et_pb_text _builder_version=\u00a0\u00bb4.19.5&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb header_font=\u00a0\u00bbSora|800|||||||\u00a0\u00bb header_text_color=\u00a0\u00bb#ffffff\u00a0\u00bb header_font_size=\u00a0\u00bb50px\u00a0\u00bb header_line_height=\u00a0\u00bb60px\u00a0\u00bb custom_margin=\u00a0\u00bb||0px||false|false\u00a0\u00bb custom_padding=\u00a0\u00bb||0px||false|false\u00a0\u00bb header_text_align_tablet=\u00a0\u00bbcenter\u00a0\u00bb header_text_align_phone=\u00a0\u00bbcenter\u00a0\u00bb header_text_align_last_edited=\u00a0\u00bbon|tablet\u00a0\u00bb header_font_size_tablet=\u00a0\u00bb50px\u00a0\u00bb header_font_size_phone=\u00a0\u00bb40px\u00a0\u00bb header_font_size_last_edited=\u00a0\u00bbon|phone\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<h1>Assistance<\/h1>\n<p>[\/et_pb_text][et_pb_text _builder_version=\u00a0\u00bb4.19.5&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb text_font=\u00a0\u00bbSora|800|||||||\u00a0\u00bb text_text_color=\u00a0\u00bb#ffffff\u00a0\u00bb text_font_size=\u00a0\u00bb20px\u00a0\u00bb text_line_height=\u00a0\u00bb1.4em\u00a0\u00bb header_line_height=\u00a0\u00bb1.5em\u00a0\u00bb text_orientation_tablet=\u00a0\u00bbcenter\u00a0\u00bb text_orientation_phone=\u00a0\u00bbcenter\u00a0\u00bb text_orientation_last_edited=\u00a0\u00bbon|phone\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<p><span>Nous vous offrons un large choix de canaux pour entrer en contact avec Donatoni chaque fois que vous avez un besoin sp\u00e9cifique.<\/span><\/p>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=\u00a0\u00bb3_5&Prime; 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_builder_version=\u00a0\u00bb4.19.5&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text module_class=\u00a0\u00bbpage-submenu\u00a0\u00bb _builder_version=\u00a0\u00bb4.19.5&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb text_font=\u00a0\u00bbNoto Sans Bold||||||||\u00a0\u00bb text_text_color=\u00a0\u00bb#ffffff\u00a0\u00bb link_font=\u00a0\u00bbNoto Sans Bold||||||||\u00a0\u00bb link_text_color=\u00a0\u00bb#ffffff\u00a0\u00bb text_orientation=\u00a0\u00bbcenter\u00a0\u00bb custom_padding=\u00a0\u00bb||||false|false\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<a class=\"active\" href=\"#telefonica\">T\u00e9l\u00e9phonique et e-mail<\/a> <a href=\"#online\">Online<\/a> <a href=\"#appservice\">App Service<\/a> <a href=\"#qrcode\">QR Code<\/a> <a href=\"#dportal\">D-Portal<\/a>[\/et_pb_text][\/et_pb_column][et_pb_column type=\u00a0\u00bb1_5&Prime; _builder_version=\u00a0\u00bb4.19.5&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_button button_url=\u00a0\u00bb@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wYWdlIiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjIzOTkiLCJlbmFibGVfaHRtbCI6Im9mZiJ9fQ==@\u00a0\u00bb button_text=\u00a0\u00bbContactez-nous\u00a0\u00bb button_alignment=\u00a0\u00bbright\u00a0\u00bb button_alignment_tablet=\u00a0\u00bbcenter\u00a0\u00bb button_alignment_phone=\u00a0\u00bbcenter\u00a0\u00bb button_alignment_last_edited=\u00a0\u00bbon|tablet\u00a0\u00bb _builder_version=\u00a0\u00bb4.19.5&Prime; 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_builder_version=\u00a0\u00bb4.19.5&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_padding=\u00a0\u00bb|5%|||false|false\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.19.5&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb header_2_font=\u00a0\u00bbSora|800|||||||\u00a0\u00bb header_2_font_size=\u00a0\u00bb40px\u00a0\u00bb header_2_line_height=\u00a0\u00bb45px\u00a0\u00bb custom_margin=\u00a0\u00bb|25%|||false|false\u00a0\u00bb custom_margin_tablet=\u00a0\u00bb|0%|||false|false\u00a0\u00bb custom_margin_phone=\u00a0\u00bb|0%|||false|false\u00a0\u00bb custom_margin_last_edited=\u00a0\u00bbon|tablet\u00a0\u00bb header_2_font_size_tablet=\u00a0\u00bb40px\u00a0\u00bb header_2_font_size_phone=\u00a0\u00bb30px\u00a0\u00bb header_2_font_size_last_edited=\u00a0\u00bbon|phone\u00a0\u00bb header_2_line_height_tablet=\u00a0\u00bb2em\u00a0\u00bb header_2_line_height_phone=\u00a0\u00bb1.7em\u00a0\u00bb header_2_line_height_last_edited=\u00a0\u00bboff|desktop\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<h2>Assistance par t\u00e9l\u00e9phone et par e-mail<\/h2>\n<p>[\/et_pb_text][et_pb_text _builder_version=\u00a0\u00bb4.19.5&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb text_font=\u00a0\u00bbNoto Sans Bold||||||||\u00a0\u00bb text_text_color=\u00a0\u00bb#3f4448&Prime; header_2_font_size=\u00a0\u00bb40px\u00a0\u00bb header_2_line_height=\u00a0\u00bb2em\u00a0\u00bb custom_margin=\u00a0\u00bb|25%|||false|false\u00a0\u00bb custom_margin_tablet=\u00a0\u00bb|0%|||false|false\u00a0\u00bb custom_margin_phone=\u00a0\u00bb|0%|||false|false\u00a0\u00bb custom_margin_last_edited=\u00a0\u00bbon|tablet\u00a0\u00bb custom_padding=\u00a0\u00bb||||false|false\u00a0\u00bb header_2_font_size_tablet=\u00a0\u00bb40px\u00a0\u00bb header_2_font_size_phone=\u00a0\u00bb30px\u00a0\u00bb header_2_font_size_last_edited=\u00a0\u00bbon|phone\u00a0\u00bb header_2_line_height_tablet=\u00a0\u00bb2em\u00a0\u00bb header_2_line_height_phone=\u00a0\u00bb1.7em\u00a0\u00bb header_2_line_height_last_edited=\u00a0\u00bbon|phone\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<p><span>Notre service apr\u00e8s-vente est \u00e0 votre disposition pour vous aider dans toutes les questions relatives au fonctionnement de votre machine. Chaque demande fait l&rsquo;objet d&rsquo;un ticket qui nous permet de la suivre et de la g\u00e9rer au mieux tout au long de la journ\u00e9e.<\/span><\/p>\n<p>[\/et_pb_text][et_pb_text _builder_version=\u00a0\u00bb4.19.5&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb text_font=\u00a0\u00bbNoto Sans Regular||||||||\u00a0\u00bb text_text_color=\u00a0\u00bb#3f4448&Prime; header_2_font_size=\u00a0\u00bb40px\u00a0\u00bb header_2_line_height=\u00a0\u00bb2em\u00a0\u00bb custom_margin=\u00a0\u00bb|25%|||false|false\u00a0\u00bb custom_margin_tablet=\u00a0\u00bb|0%|||false|false\u00a0\u00bb custom_margin_phone=\u00a0\u00bb|0%|||false|false\u00a0\u00bb custom_margin_last_edited=\u00a0\u00bbon|tablet\u00a0\u00bb custom_padding=\u00a0\u00bb||4%||false|false\u00a0\u00bb custom_padding_tablet=\u00a0\u00bb||||false|false\u00a0\u00bb custom_padding_phone=\u00a0\u00bb||||false|false\u00a0\u00bb custom_padding_last_edited=\u00a0\u00bbon|phone\u00a0\u00bb header_2_font_size_tablet=\u00a0\u00bb40px\u00a0\u00bb header_2_font_size_phone=\u00a0\u00bb30px\u00a0\u00bb header_2_font_size_last_edited=\u00a0\u00bbon|phone\u00a0\u00bb header_2_line_height_tablet=\u00a0\u00bb2em\u00a0\u00bb header_2_line_height_phone=\u00a0\u00bb1.7em\u00a0\u00bb header_2_line_height_last_edited=\u00a0\u00bbon|phone\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<p><span>Pour toute demande en dehors des horaires sp\u00e9cifi\u00e9s, un syst\u00e8me de r\u00e9ponse automatique est disponible et vous permet de cr\u00e9er un ticket en laissant simplement un message vocal sur le r\u00e9pondeur (service disponible 24h\/24 et 7j\/7).<\/span><\/p>\n<p>[\/et_pb_text][et_pb_text _builder_version=\u00a0\u00bb4.19.5&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb text_font=\u00a0\u00bbNoto Sans Bold||||on|||#082161|\u00a0\u00bb text_text_color=\u00a0\u00bb#082161&Prime; header_2_font_size=\u00a0\u00bb40px\u00a0\u00bb header_2_line_height=\u00a0\u00bb2em\u00a0\u00bb header_2_font_size_tablet=\u00a0\u00bb40px\u00a0\u00bb header_2_font_size_phone=\u00a0\u00bb30px\u00a0\u00bb header_2_font_size_last_edited=\u00a0\u00bbon|phone\u00a0\u00bb header_2_line_height_tablet=\u00a0\u00bb2em\u00a0\u00bb header_2_line_height_phone=\u00a0\u00bb1.7em\u00a0\u00bb header_2_line_height_last_edited=\u00a0\u00bbon|phone\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<p>V\u00e9rifiez les horaires en fonction du fuseau horaire<\/p>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=\u00a0\u00bb1_2&Prime; _builder_version=\u00a0\u00bb4.19.5&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_blurb use_icon=\u00a0\u00bbon\u00a0\u00bb font_icon=\u00a0\u00bb&#xf879;||fa||900&Prime; icon_placement=\u00a0\u00bbleft\u00a0\u00bb image_icon_width=\u00a0\u00bb24px\u00a0\u00bb content_max_width=\u00a0\u00bb90%\u00a0\u00bb _builder_version=\u00a0\u00bb4.19.5&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb body_font=\u00a0\u00bbNoto Sans Regular||||||||\u00a0\u00bb body_text_color=\u00a0\u00bb#082161&Prime; background_color=\u00a0\u00bb#ffffff\u00a0\u00bb image_icon_custom_margin=\u00a0\u00bb||||false|false\u00a0\u00bb image_icon_custom_padding=\u00a0\u00bb||||false|false\u00a0\u00bb width=\u00a0\u00bb100%\u00a0\u00bb max_width=\u00a0\u00bb100%\u00a0\u00bb custom_margin=\u00a0\u00bb||||false|false\u00a0\u00bb custom_padding=\u00a0\u00bb5%||5%||true|false\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<p>L&rsquo;<strong>assistance t\u00e9l\u00e9phonique<\/strong> est disponible du lundi au vendredi, de 7h30 \u00e0 18h30, et le samedi de 8h \u00e0 12h (UTC +1 CET &#8211; Central European Time).<\/p>\n<p><a href=\"tel:+39045%206862899\"><br \/><strong>Tel. +39 &#8211; 045 6862899<\/strong><br \/><\/a><\/p>\n<p>[\/et_pb_blurb][et_pb_blurb use_icon=\u00a0\u00bbon\u00a0\u00bb font_icon=\u00a0\u00bb&#xe010;||divi||400&Prime; icon_placement=\u00a0\u00bbleft\u00a0\u00bb image_icon_width=\u00a0\u00bb24px\u00a0\u00bb content_max_width=\u00a0\u00bb90%\u00a0\u00bb _builder_version=\u00a0\u00bb4.19.5&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb body_font=\u00a0\u00bbNoto Sans Regular||||||||\u00a0\u00bb body_text_color=\u00a0\u00bb#082161&Prime; background_color=\u00a0\u00bb#ffffff\u00a0\u00bb image_icon_custom_margin=\u00a0\u00bb||||false|false\u00a0\u00bb image_icon_custom_padding=\u00a0\u00bb||||false|false\u00a0\u00bb width=\u00a0\u00bb100%\u00a0\u00bb max_width=\u00a0\u00bb100%\u00a0\u00bb custom_margin=\u00a0\u00bb||||false|false\u00a0\u00bb custom_padding=\u00a0\u00bb5%||5%||true|false\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<p>L&rsquo;assistance de Donatoni est \u00e9galement disponible par <strong>courrier \u00e9lectronique<\/strong> aux adresses suivantes:<\/p>\n<p><strong><\/strong><\/p>\n<p><strong>Pour l&rsquo;assistance<\/strong><br \/><strong><a href=\"mailto:assistenza@donatonimacchine.eu\">assistenza@donatonimacchine.eu \/<\/a> <a href=\"mailto:service@donatonimacchine.eu\">service@donatonimacchine.eu<\/a><\/strong><\/p>\n<p><strong><\/strong><\/p>\n<p><strong>Pour les pi\u00e8ces d\u00e9tach\u00e9es<\/strong><br \/><strong><a href=\"mailto:ricambi@donatonimacchine.eu\">ricambi@donatonimacchine.eu \/<\/a> <a href=\"mailto:parts@donatonimacchine.eu\">parts@donatonimacchine.eu<\/a><\/strong><\/p>\n<p>[\/et_pb_blurb][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00a0\u00bb1&Prime; admin_label=\u00a0\u00bb#online\u00a0\u00bb module_id=\u00a0\u00bbonline\u00a0\u00bb _builder_version=\u00a0\u00bb4.19.5&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_padding=\u00a0\u00bb0px||0px||true|false\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_row column_structure=\u00a0\u00bb1_2,1_2&Prime; use_custom_gutter=\u00a0\u00bbon\u00a0\u00bb gutter_width=\u00a0\u00bb1&Prime; make_equal=\u00a0\u00bbon\u00a0\u00bb _builder_version=\u00a0\u00bb4.19.5&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb width=\u00a0\u00bb90%\u00a0\u00bb max_width=\u00a0\u00bb1400px\u00a0\u00bb max_width_tablet=\u00a0\u00bb75%\u00a0\u00bb max_width_phone=\u00a0\u00bb80%\u00a0\u00bb max_width_last_edited=\u00a0\u00bboff|tablet\u00a0\u00bb custom_padding=\u00a0\u00bb5%||||false|false\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb1_2&Prime; _builder_version=\u00a0\u00bb4.19.5&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.19.5&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb header_2_font=\u00a0\u00bbSora|800|||||||\u00a0\u00bb header_2_font_size=\u00a0\u00bb40px\u00a0\u00bb header_2_line_height=\u00a0\u00bb45px\u00a0\u00bb custom_padding=\u00a0\u00bb|50%|||false|false\u00a0\u00bb custom_padding_tablet=\u00a0\u00bb|0%|||false|false\u00a0\u00bb custom_padding_phone=\u00a0\u00bb|0%|||false|false\u00a0\u00bb custom_padding_last_edited=\u00a0\u00bbon|tablet\u00a0\u00bb header_2_font_size_tablet=\u00a0\u00bb40px\u00a0\u00bb header_2_font_size_phone=\u00a0\u00bb30px\u00a0\u00bb header_2_font_size_last_edited=\u00a0\u00bbon|phone\u00a0\u00bb header_2_line_height_tablet=\u00a0\u00bb2em\u00a0\u00bb header_2_line_height_phone=\u00a0\u00bb1.7em\u00a0\u00bb header_2_line_height_last_edited=\u00a0\u00bboff|desktop\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<h2>Assistance en ligne<\/h2>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=\u00a0\u00bb1_2&Prime; _builder_version=\u00a0\u00bb4.19.5&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.19.5&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb text_font=\u00a0\u00bbNoto Sans Bold||||||||\u00a0\u00bb text_text_color=\u00a0\u00bb#082161&Prime; text_font_size=\u00a0\u00bb20px\u00a0\u00bb text_line_height=\u00a0\u00bb26px\u00a0\u00bb custom_margin=\u00a0\u00bb||||false|false\u00a0\u00bb custom_padding=\u00a0\u00bb|15%||0px|false|false\u00a0\u00bb custom_padding_tablet=\u00a0\u00bb3%|0%||0px|false|false\u00a0\u00bb custom_padding_phone=\u00a0\u00bb3%|0%||0px|false|false\u00a0\u00bb custom_padding_last_edited=\u00a0\u00bbon|tablet\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<p>L&rsquo;assistance \u00e0 distance permet \u00e0 nos techniciens d&rsquo;intervenir &#8211; \u00e0 distance et en temps r\u00e9el &#8211; pour diagnostiquer d&rsquo;\u00e9ventuels probl\u00e8mes et les r\u00e9soudre le plus rapidement possible, en trouvant la solution la plus rapide et la plus efficace.<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=\u00a0\u00bb1_2,1_2&Prime; use_custom_gutter=\u00a0\u00bbon\u00a0\u00bb gutter_width=\u00a0\u00bb1&Prime; make_equal=\u00a0\u00bbon\u00a0\u00bb custom_padding_last_edited=\u00a0\u00bbon|tablet\u00a0\u00bb _builder_version=\u00a0\u00bb4.22.1&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb width=\u00a0\u00bb90%\u00a0\u00bb max_width=\u00a0\u00bb1400px\u00a0\u00bb max_width_tablet=\u00a0\u00bb75%\u00a0\u00bb max_width_phone=\u00a0\u00bb80%\u00a0\u00bb max_width_last_edited=\u00a0\u00bboff|tablet\u00a0\u00bb custom_padding=\u00a0\u00bb3%||3%||true|false\u00a0\u00bb custom_padding_tablet=\u00a0\u00bb||||false|false\u00a0\u00bb custom_padding_phone=\u00a0\u00bb||||false|false\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb1_2&Prime; _builder_version=\u00a0\u00bb4.19.5&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_padding=\u00a0\u00bb|15%|||false|false\u00a0\u00bb custom_padding_tablet=\u00a0\u00bb|0%|||false|false\u00a0\u00bb custom_padding_phone=\u00a0\u00bb|0%|||false|false\u00a0\u00bb custom_padding_last_edited=\u00a0\u00bbon|tablet\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.19.5&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb text_font=\u00a0\u00bbSora|800|||||||\u00a0\u00bb text_text_color=\u00a0\u00bb#082161&Prime; text_font_size=\u00a0\u00bb20px\u00a0\u00bb text_line_height=\u00a0\u00bb45px\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<p>En quoi consiste-t-elle?<\/p>\n<p>[\/et_pb_text][et_pb_text _builder_version=\u00a0\u00bb4.19.5&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb text_font=\u00a0\u00bbNoto Sans Bold||||||||\u00a0\u00bb text_text_color=\u00a0\u00bb#3f4448&Prime; header_2_font_size=\u00a0\u00bb40px\u00a0\u00bb header_2_line_height=\u00a0\u00bb2em\u00a0\u00bb custom_padding=\u00a0\u00bb5%||5%||true|false\u00a0\u00bb header_2_font_size_tablet=\u00a0\u00bb40px\u00a0\u00bb header_2_font_size_phone=\u00a0\u00bb30px\u00a0\u00bb header_2_font_size_last_edited=\u00a0\u00bbon|phone\u00a0\u00bb header_2_line_height_tablet=\u00a0\u00bb2em\u00a0\u00bb header_2_line_height_phone=\u00a0\u00bb1.7em\u00a0\u00bb header_2_line_height_last_edited=\u00a0\u00bbon|phone\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<p><strong>L&rsquo;assistance en ligne est con\u00e7ue pour identifier avec pr\u00e9cision les probl\u00e8mes et trouver une solution le plus rapidement possible. Cela permet de r\u00e9duire les temps d&rsquo;arr\u00eat et les co\u00fbts. <\/strong><\/p>\n<p>[\/et_pb_text][et_pb_text _builder_version=\u00a0\u00bb4.19.5&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb text_font=\u00a0\u00bbNoto Sans Regular||||||||\u00a0\u00bb text_text_color=\u00a0\u00bb#3f4448&Prime; header_2_font_size=\u00a0\u00bb40px\u00a0\u00bb header_2_line_height=\u00a0\u00bb2em\u00a0\u00bb custom_padding=\u00a0\u00bb||5%||false|false\u00a0\u00bb header_2_font_size_tablet=\u00a0\u00bb40px\u00a0\u00bb header_2_font_size_phone=\u00a0\u00bb30px\u00a0\u00bb header_2_font_size_last_edited=\u00a0\u00bbon|phone\u00a0\u00bb header_2_line_height_tablet=\u00a0\u00bb2em\u00a0\u00bb header_2_line_height_phone=\u00a0\u00bb1.7em\u00a0\u00bb header_2_line_height_last_edited=\u00a0\u00bbon|phone\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<p><span>Nos techniciens traitent les demandes de service pour les machines et les logiciels en acc\u00e9dant \u00e0 distance \u00e0 vos appareils, que ce soit sur la machine ou au bureau.<\/span><\/p>\n<p>[\/et_pb_text][et_pb_text _builder_version=\u00a0\u00bb4.19.5&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb text_font=\u00a0\u00bbNoto Sans Regular||on||||||\u00a0\u00bb text_text_color=\u00a0\u00bb#082161&Prime; header_2_font_size=\u00a0\u00bb40px\u00a0\u00bb header_2_line_height=\u00a0\u00bb2em\u00a0\u00bb header_2_font_size_tablet=\u00a0\u00bb40px\u00a0\u00bb header_2_font_size_phone=\u00a0\u00bb30px\u00a0\u00bb header_2_font_size_last_edited=\u00a0\u00bbon|phone\u00a0\u00bb header_2_line_height_tablet=\u00a0\u00bb2em\u00a0\u00bb header_2_line_height_phone=\u00a0\u00bb1.7em\u00a0\u00bb header_2_line_height_last_edited=\u00a0\u00bbon|phone\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<p>Les probl\u00e8mes m\u00e9caniques critiques sont r\u00e9solus par l&rsquo;envoi de pi\u00e8ces de rechange, avec l&rsquo;assistance \u00e9ventuelle d&rsquo;un de nos techniciens sur place.<\/p>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=\u00a0\u00bb1_2&Prime; _builder_version=\u00a0\u00bb4.19.5&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.19.5&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb header_3_font=\u00a0\u00bbSora|800|||||||\u00a0\u00bb header_3_font_size=\u00a0\u00bb20px\u00a0\u00bb header_3_line_height=\u00a0\u00bb45px\u00a0\u00bb custom_margin=\u00a0\u00bb||||false|false\u00a0\u00bb custom_margin_tablet=\u00a0\u00bb||||false|false\u00a0\u00bb custom_margin_phone=\u00a0\u00bb10%||10px||false|false\u00a0\u00bb custom_margin_last_edited=\u00a0\u00bbon|tablet\u00a0\u00bb custom_padding=\u00a0\u00bb5%||||false|false\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<h3>Quels sont les avantages<\/h3>\n<p>[\/et_pb_text][et_pb_divider color=\u00a0\u00bb#d8d1cc\u00a0\u00bb divider_position=\u00a0\u00bbcenter\u00a0\u00bb _builder_version=\u00a0\u00bb4.19.5&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_margin=\u00a0\u00bb||1%||false|false\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][\/et_pb_divider][et_pb_text module_class=\u00a0\u00bbnumber\u00a0\u00bb _builder_version=\u00a0\u00bb4.19.5&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb text_font=\u00a0\u00bbNoto Sans Regular||||||||\u00a0\u00bb text_text_color=\u00a0\u00bb#A4ACB1&Prime; text_font_size=\u00a0\u00bb18px\u00a0\u00bb text_line_height=\u00a0\u00bb30px\u00a0\u00bb custom_margin=\u00a0\u00bb||1%||false|false\u00a0\u00bb custom_css_before=\u00a0\u00bbcontent: &rsquo;01&rsquo;;\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<p><strong>D\u00e9tection directe de tout dysfonctionnement de la machine<\/strong><\/p>\n<p>[\/et_pb_text][et_pb_divider color=\u00a0\u00bb#d8d1cc\u00a0\u00bb divider_position=\u00a0\u00bbcenter\u00a0\u00bb _builder_version=\u00a0\u00bb4.19.5&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_margin=\u00a0\u00bb||1%||false|false\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][\/et_pb_divider][et_pb_text module_class=\u00a0\u00bbnumber\u00a0\u00bb _builder_version=\u00a0\u00bb4.19.5&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb text_font=\u00a0\u00bbNoto Sans Regular||||||||\u00a0\u00bb text_text_color=\u00a0\u00bb#A4ACB1&Prime; text_font_size=\u00a0\u00bb18px\u00a0\u00bb text_line_height=\u00a0\u00bb30px\u00a0\u00bb custom_margin=\u00a0\u00bb||1%||false|false\u00a0\u00bb custom_css_before=\u00a0\u00bbcontent: &rsquo;02&rsquo;;\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<p><strong>Indications claires et pr\u00e9cises sur la r\u00e9solution de chaque probl\u00e8me<\/strong><\/p>\n<p>[\/et_pb_text][et_pb_divider color=\u00a0\u00bb#d8d1cc\u00a0\u00bb divider_position=\u00a0\u00bbcenter\u00a0\u00bb _builder_version=\u00a0\u00bb4.19.5&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_margin=\u00a0\u00bb||1%||false|false\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][\/et_pb_divider][et_pb_text module_class=\u00a0\u00bbnumber\u00a0\u00bb _builder_version=\u00a0\u00bb4.19.5&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb text_font=\u00a0\u00bbNoto Sans Regular||||||||\u00a0\u00bb text_text_color=\u00a0\u00bb#A4ACB1&Prime; text_font_size=\u00a0\u00bb18px\u00a0\u00bb text_line_height=\u00a0\u00bb30px\u00a0\u00bb custom_margin=\u00a0\u00bb||1%||false|false\u00a0\u00bb custom_css_before=\u00a0\u00bbcontent: &rsquo;03&rsquo;;\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<p><strong>R\u00e9solution des probl\u00e8mes en temps r\u00e9el<\/strong><\/p>\n<p>[\/et_pb_text][et_pb_divider color=\u00a0\u00bb#d8d1cc\u00a0\u00bb divider_position=\u00a0\u00bbcenter\u00a0\u00bb _builder_version=\u00a0\u00bb4.19.5&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_margin=\u00a0\u00bb||1%||false|false\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][\/et_pb_divider][et_pb_text module_class=\u00a0\u00bbnumber\u00a0\u00bb _builder_version=\u00a0\u00bb4.19.5&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb text_font=\u00a0\u00bbNoto Sans Regular||||||||\u00a0\u00bb text_text_color=\u00a0\u00bb#A4ACB1&Prime; text_font_size=\u00a0\u00bb18px\u00a0\u00bb text_line_height=\u00a0\u00bb30px\u00a0\u00bb custom_margin=\u00a0\u00bb||1%||false|false\u00a0\u00bb custom_css_before=\u00a0\u00bbcontent: &rsquo;04&rsquo;;\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<p><strong>R\u00e9duction du temps d&rsquo;arr\u00eat de la machine<\/strong><\/p>\n<p>[\/et_pb_text][et_pb_divider color=\u00a0\u00bb#d8d1cc\u00a0\u00bb divider_position=\u00a0\u00bbcenter\u00a0\u00bb _builder_version=\u00a0\u00bb4.19.5&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_margin=\u00a0\u00bb||1%||false|false\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][\/et_pb_divider][et_pb_text module_class=\u00a0\u00bbnumber\u00a0\u00bb _builder_version=\u00a0\u00bb4.19.5&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb text_font=\u00a0\u00bbNoto Sans Regular||||||||\u00a0\u00bb text_text_color=\u00a0\u00bb#A4ACB1&Prime; text_font_size=\u00a0\u00bb18px\u00a0\u00bb text_line_height=\u00a0\u00bb30px\u00a0\u00bb custom_margin=\u00a0\u00bb||1%||false|false\u00a0\u00bb custom_css_before=\u00a0\u00bbcontent: &rsquo;05&rsquo;;\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<p><strong>R\u00e9duction des co\u00fbts<\/strong><\/p>\n<p>[\/et_pb_text][et_pb_divider color=\u00a0\u00bb#d8d1cc\u00a0\u00bb divider_position=\u00a0\u00bbcenter\u00a0\u00bb _builder_version=\u00a0\u00bb4.19.5&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_margin=\u00a0\u00bb||1%||false|false\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][\/et_pb_divider][et_pb_text module_class=\u00a0\u00bbnumber\u00a0\u00bb _builder_version=\u00a0\u00bb4.19.5&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb text_font=\u00a0\u00bbNoto Sans Regular||||||||\u00a0\u00bb text_text_color=\u00a0\u00bb#A4ACB1&Prime; text_font_size=\u00a0\u00bb18px\u00a0\u00bb text_line_height=\u00a0\u00bb30px\u00a0\u00bb custom_margin=\u00a0\u00bb||1%||false|false\u00a0\u00bb custom_css_before=\u00a0\u00bbcontent: &rsquo;06&rsquo;;\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<p><strong>Connexion rapide via le r\u00e9seau<\/strong><\/p>\n<p>[\/et_pb_text][et_pb_divider color=\u00a0\u00bb#d8d1cc\u00a0\u00bb divider_position=\u00a0\u00bbcenter\u00a0\u00bb _builder_version=\u00a0\u00bb4.19.5&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_margin=\u00a0\u00bb||1%||false|false\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][\/et_pb_divider][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00a0\u00bb1&Prime; admin_label=\u00a0\u00bbappservice\u00a0\u00bb module_id=\u00a0\u00bbappservice\u00a0\u00bb _builder_version=\u00a0\u00bb4.19.5&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb background_color=\u00a0\u00bb#082161&Prime; custom_padding=\u00a0\u00bb5%||5%||false|false\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_row column_structure=\u00a0\u00bb1_2,1_2&Prime; use_custom_gutter=\u00a0\u00bbon\u00a0\u00bb gutter_width=\u00a0\u00bb1&Prime; _builder_version=\u00a0\u00bb4.22.1&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb width=\u00a0\u00bb85%\u00a0\u00bb width_tablet=\u00a0\u00bb85%\u00a0\u00bb width_phone=\u00a0\u00bb90%\u00a0\u00bb width_last_edited=\u00a0\u00bbon|phone\u00a0\u00bb max_width=\u00a0\u00bb85%\u00a0\u00bb max_width_tablet=\u00a0\u00bb75%\u00a0\u00bb max_width_phone=\u00a0\u00bb80%\u00a0\u00bb max_width_last_edited=\u00a0\u00bboff|tablet\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb1_2&Prime; _builder_version=\u00a0\u00bb4.19.5&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_padding=\u00a0\u00bb|10%|||false|false\u00a0\u00bb custom_padding_tablet=\u00a0\u00bb|10%|||false|false\u00a0\u00bb custom_padding_phone=\u00a0\u00bb|0%|||false|false\u00a0\u00bb custom_padding_last_edited=\u00a0\u00bbon|phone\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.19.5&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb header_2_font=\u00a0\u00bbSora|800|||||||\u00a0\u00bb header_2_text_color=\u00a0\u00bb#ffffff\u00a0\u00bb header_2_font_size=\u00a0\u00bb40px\u00a0\u00bb header_2_line_height=\u00a0\u00bb45px\u00a0\u00bb custom_padding=\u00a0\u00bb||||false|false\u00a0\u00bb custom_padding_tablet=\u00a0\u00bb|0%|||false|false\u00a0\u00bb custom_padding_phone=\u00a0\u00bb|0%|||false|false\u00a0\u00bb custom_padding_last_edited=\u00a0\u00bboff|desktop\u00a0\u00bb header_2_font_size_tablet=\u00a0\u00bb40px\u00a0\u00bb header_2_font_size_phone=\u00a0\u00bb30px\u00a0\u00bb header_2_font_size_last_edited=\u00a0\u00bbon|phone\u00a0\u00bb header_2_line_height_tablet=\u00a0\u00bb2em\u00a0\u00bb header_2_line_height_phone=\u00a0\u00bb1.7em\u00a0\u00bb header_2_line_height_last_edited=\u00a0\u00bboff|desktop\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<h2><span style=\"color: #5bfaca\">App Service<\/span><br \/>Donatoni<\/h2>\n<p>[\/et_pb_text][et_pb_text _builder_version=\u00a0\u00bb4.19.5&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb text_font=\u00a0\u00bbNoto Sans Regular||||||||\u00a0\u00bb text_text_color=\u00a0\u00bb#d7d7d7&Prime; header_2_font_size=\u00a0\u00bb40px\u00a0\u00bb header_2_line_height=\u00a0\u00bb2em\u00a0\u00bb custom_padding=\u00a0\u00bb5%||5%||false|false\u00a0\u00bb custom_padding_phone=\u00a0\u00bb0%||0%||true|false\u00a0\u00bb custom_padding_last_edited=\u00a0\u00bboff|phone\u00a0\u00bb header_2_font_size_tablet=\u00a0\u00bb40px\u00a0\u00bb header_2_font_size_phone=\u00a0\u00bb30px\u00a0\u00bb header_2_font_size_last_edited=\u00a0\u00bbon|phone\u00a0\u00bb header_2_line_height_tablet=\u00a0\u00bb2em\u00a0\u00bb header_2_line_height_phone=\u00a0\u00bb1.7em\u00a0\u00bb header_2_line_height_last_edited=\u00a0\u00bbon|phone\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<p><span>L&rsquo;assistance en temps r\u00e9el est \u00e9galement soutenue par la r\u00e9alit\u00e9 augment\u00e9e, qui permet de voir l&rsquo;\u00e9tat des machines en direct, avec des photos et des vid\u00e9os fournies directement par les clients. Cela vous permet de partager tout probl\u00e8me avec les techniciens et d&rsquo;\u00eatre guid\u00e9 pas \u00e0 pas dans leur r\u00e9solution. <\/span><\/p>\n<p>[\/et_pb_text][et_pb_text _builder_version=\u00a0\u00bb4.19.5&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb text_font=\u00a0\u00bbNoto Sans Bold||||||||\u00a0\u00bb text_text_color=\u00a0\u00bb#ffffff\u00a0\u00bb header_2_font_size=\u00a0\u00bb40px\u00a0\u00bb header_2_line_height=\u00a0\u00bb2em\u00a0\u00bb custom_padding_tablet=\u00a0\u00bb||5%||false|false\u00a0\u00bb custom_padding_phone=\u00a0\u00bb||5%||false|false\u00a0\u00bb custom_padding_last_edited=\u00a0\u00bbon|tablet\u00a0\u00bb header_2_font_size_tablet=\u00a0\u00bb40px\u00a0\u00bb header_2_font_size_phone=\u00a0\u00bb30px\u00a0\u00bb header_2_font_size_last_edited=\u00a0\u00bbon|phone\u00a0\u00bb header_2_line_height_tablet=\u00a0\u00bb2em\u00a0\u00bb header_2_line_height_phone=\u00a0\u00bb1.7em\u00a0\u00bb header_2_line_height_last_edited=\u00a0\u00bbon|phone\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<p>Avec l&rsquo;application pour <span style=\"color: #5bfaca\">smartphones<\/span> et <span style=\"color: #5bfaca\">tablettes<\/span>, vous pouvez simplement utiliser votre appareil pour indiquer \u00e0 nos techniciens quel est le probl\u00e8me et les laisser vous <span style=\"color: #5bfaca\">guider directement dans la maintenance<\/span>. Comme s&rsquo;ils \u00e9taient l\u00e0 avec vous.<\/p>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=\u00a0\u00bb1_2&Prime; _builder_version=\u00a0\u00bb4.19.5&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_image src=\u00a0\u00bbhttp:\/\/www.donatonigroup.com\/wp-content\/uploads\/2023\/05\/acty-donatoni-service-1.jpg\u00a0\u00bb title_text=\u00a0\u00bbacty donatoni service\u00a0\u00bb force_fullwidth=\u00a0\u00bbon\u00a0\u00bb _builder_version=\u00a0\u00bb4.21.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][\/et_pb_image][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=\u00a0\u00bb1_2,1_2&Prime; use_custom_gutter=\u00a0\u00bbon\u00a0\u00bb gutter_width=\u00a0\u00bb1&Prime; _builder_version=\u00a0\u00bb4.22.1&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb width=\u00a0\u00bb85%\u00a0\u00bb width_tablet=\u00a0\u00bb85%\u00a0\u00bb width_phone=\u00a0\u00bb90%\u00a0\u00bb width_last_edited=\u00a0\u00bbon|phone\u00a0\u00bb max_width=\u00a0\u00bb85%\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb1_2&Prime; _builder_version=\u00a0\u00bb4.19.5&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.19.5&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb text_font=\u00a0\u00bbSora|800|||||||\u00a0\u00bb text_text_color=\u00a0\u00bb#ffffff\u00a0\u00bb text_font_size=\u00a0\u00bb20px\u00a0\u00bb text_line_height=\u00a0\u00bb45px\u00a0\u00bb custom_margin=\u00a0\u00bb||5%||false|false\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<p>Instructions pour la r\u00e9solution<\/p>\n<p>[\/et_pb_text][et_pb_blurb title=\u00a0\u00bbPrenez une photo\u00a0\u00bb icon_placement=\u00a0\u00bbleft\u00a0\u00bb content_max_width=\u00a0\u00bb100%\u00a0\u00bb module_class=\u00a0\u00bbnumber-image one\u00a0\u00bb _builder_version=\u00a0\u00bb4.19.5&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb header_font=\u00a0\u00bbNoto Sans Bold||||||||\u00a0\u00bb header_text_color=\u00a0\u00bb#ffffff\u00a0\u00bb header_font_size=\u00a0\u00bb16px\u00a0\u00bb header_line_height=\u00a0\u00bb24px\u00a0\u00bb body_font=\u00a0\u00bbNoto Sans Regular||||||||\u00a0\u00bb body_text_color=\u00a0\u00bb#D7D7D7&Prime; body_line_height=\u00a0\u00bb24px\u00a0\u00bb width=\u00a0\u00bb100%\u00a0\u00bb max_width=\u00a0\u00bb100%\u00a0\u00bb custom_padding=\u00a0\u00bb||||false|false\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<p>Prenez une photo de la zone pour laquelle l&rsquo;assistance est requise<\/p>\n<p>[\/et_pb_blurb][et_pb_blurb title=\u00a0\u00bbR\u00e9solvez le probl\u00e8me\u00a0\u00bb icon_placement=\u00a0\u00bbleft\u00a0\u00bb content_max_width=\u00a0\u00bb100%\u00a0\u00bb module_class=\u00a0\u00bbnumber-image two\u00a0\u00bb _builder_version=\u00a0\u00bb4.19.5&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb header_font=\u00a0\u00bbNoto Sans Bold||||||||\u00a0\u00bb header_text_color=\u00a0\u00bb#ffffff\u00a0\u00bb header_font_size=\u00a0\u00bb16px\u00a0\u00bb header_line_height=\u00a0\u00bb24px\u00a0\u00bb body_font=\u00a0\u00bbNoto Sans Regular||||||||\u00a0\u00bb body_text_color=\u00a0\u00bb#D7D7D7&Prime; body_line_height=\u00a0\u00bb24px\u00a0\u00bb width=\u00a0\u00bb100%\u00a0\u00bb max_width=\u00a0\u00bb100%\u00a0\u00bb custom_margin=\u00a0\u00bb40px||||false|false\u00a0\u00bb custom_padding_tablet=\u00a0\u00bb||10%||false|false\u00a0\u00bb custom_padding_phone=\u00a0\u00bb||10%||false|false\u00a0\u00bb custom_padding_last_edited=\u00a0\u00bboff|desktop\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<p>Installez une pi\u00e8ce de rechange avec l&rsquo;aide en temps r\u00e9el de nos techniciens<\/p>\n<p>[\/et_pb_blurb][\/et_pb_column][et_pb_column type=\u00a0\u00bb1_2&Prime; _builder_version=\u00a0\u00bb4.19.5&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.19.5&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb header_3_font=\u00a0\u00bbSora|800|||||||\u00a0\u00bb header_3_text_color=\u00a0\u00bb#ffffff\u00a0\u00bb header_3_font_size=\u00a0\u00bb20px\u00a0\u00bb header_3_line_height=\u00a0\u00bb45px\u00a0\u00bb custom_margin=\u00a0\u00bb||10px||false|false\u00a0\u00bb custom_margin_tablet=\u00a0\u00bb||10px||false|false\u00a0\u00bb custom_margin_phone=\u00a0\u00bb10%||10px||false|false\u00a0\u00bb custom_margin_last_edited=\u00a0\u00bbon|phone\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<h3>Quels sont les avantages<\/h3>\n<p>[\/et_pb_text][et_pb_divider color=\u00a0\u00bb#314476&Prime; divider_position=\u00a0\u00bbcenter\u00a0\u00bb _builder_version=\u00a0\u00bb4.19.5&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_margin=\u00a0\u00bb||1%||false|false\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][\/et_pb_divider][et_pb_text module_class=\u00a0\u00bbnumber\u00a0\u00bb _builder_version=\u00a0\u00bb4.19.5&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb text_font=\u00a0\u00bbNoto Sans Regular||||||||\u00a0\u00bb text_text_color=\u00a0\u00bb#ffffff\u00a0\u00bb text_font_size=\u00a0\u00bb18px\u00a0\u00bb text_line_height=\u00a0\u00bb30px\u00a0\u00bb custom_margin=\u00a0\u00bb||1%||false|false\u00a0\u00bb custom_css_before=\u00a0\u00bbcontent: &rsquo;01&rsquo;;||color: rgba(255,255,255,0.7);\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<p><strong>Une communication claire et directe sans barri\u00e8res linguistiques<\/strong><\/p>\n<p>[\/et_pb_text][et_pb_divider color=\u00a0\u00bb#314476&Prime; divider_position=\u00a0\u00bbcenter\u00a0\u00bb _builder_version=\u00a0\u00bb4.19.5&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_margin=\u00a0\u00bb||1%||false|false\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][\/et_pb_divider][et_pb_text module_class=\u00a0\u00bbnumber\u00a0\u00bb _builder_version=\u00a0\u00bb4.19.5&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb text_font=\u00a0\u00bbNoto Sans Regular||||||||\u00a0\u00bb text_text_color=\u00a0\u00bb#ffffff\u00a0\u00bb text_font_size=\u00a0\u00bb18px\u00a0\u00bb text_line_height=\u00a0\u00bb30px\u00a0\u00bb custom_margin=\u00a0\u00bb||1%||false|false\u00a0\u00bb custom_css_before=\u00a0\u00bbcontent: &rsquo;02&rsquo;;||color: rgba(255,255,255,0.7);\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<p><strong>Compr\u00e9hension simple et efficace des probl\u00e8mes<\/strong><\/p>\n<p>[\/et_pb_text][et_pb_divider color=\u00a0\u00bb#314476&Prime; divider_position=\u00a0\u00bbcenter\u00a0\u00bb _builder_version=\u00a0\u00bb4.19.5&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_margin=\u00a0\u00bb||1%||false|false\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][\/et_pb_divider][et_pb_text module_class=\u00a0\u00bbnumber\u00a0\u00bb _builder_version=\u00a0\u00bb4.19.5&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb text_font=\u00a0\u00bbNoto Sans Regular||||||||\u00a0\u00bb text_text_color=\u00a0\u00bb#ffffff\u00a0\u00bb text_font_size=\u00a0\u00bb18px\u00a0\u00bb text_line_height=\u00a0\u00bb30px\u00a0\u00bb custom_margin=\u00a0\u00bb||1%||false|false\u00a0\u00bb custom_css_before=\u00a0\u00bbcontent: &rsquo;03&rsquo;;||color: rgba(255,255,255,0.7);\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<p><strong>R\u00e9ception d&rsquo;instructions, d&rsquo;images et de vid\u00e9os en temps r\u00e9el<\/strong><\/p>\n<p>[\/et_pb_text][et_pb_divider color=\u00a0\u00bb#314476&Prime; divider_position=\u00a0\u00bbcenter\u00a0\u00bb _builder_version=\u00a0\u00bb4.19.5&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_margin=\u00a0\u00bb||1%||false|false\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][\/et_pb_divider][et_pb_text module_class=\u00a0\u00bbnumber\u00a0\u00bb _builder_version=\u00a0\u00bb4.19.5&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb text_font=\u00a0\u00bbNoto Sans Regular||||||||\u00a0\u00bb text_text_color=\u00a0\u00bb#ffffff\u00a0\u00bb text_font_size=\u00a0\u00bb18px\u00a0\u00bb text_line_height=\u00a0\u00bb30px\u00a0\u00bb custom_margin=\u00a0\u00bb||1%||false|false\u00a0\u00bb custom_css_before=\u00a0\u00bbcontent: &rsquo;04&rsquo;;||color: rgba(255,255,255,0.7);\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<p><strong>R\u00e9solution des probl\u00e8mes en quelques \u00e9tapes simples<\/strong><\/p>\n<p>[\/et_pb_text][et_pb_divider color=\u00a0\u00bb#314476&Prime; divider_position=\u00a0\u00bbcenter\u00a0\u00bb _builder_version=\u00a0\u00bb4.19.5&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_margin=\u00a0\u00bb||1%||false|false\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][\/et_pb_divider][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00a0\u00bb1&Prime; custom_padding_last_edited=\u00a0\u00bbon|desktop\u00a0\u00bb _builder_version=\u00a0\u00bb4.19.5&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb background_color=\u00a0\u00bb#f3f3f3&Prime; custom_padding=\u00a0\u00bb5%||5%||true|false\u00a0\u00bb custom_padding_tablet=\u00a0\u00bb5%||5%||true|false\u00a0\u00bb custom_padding_phone=\u00a0\u00bb5%||5%||true|false\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_row column_structure=\u00a0\u00bb1_2,1_2&Prime; use_custom_gutter=\u00a0\u00bbon\u00a0\u00bb gutter_width=\u00a0\u00bb1&Prime; make_equal=\u00a0\u00bbon\u00a0\u00bb admin_label=\u00a0\u00bbqrcode\u00a0\u00bb module_id=\u00a0\u00bbqrcode\u00a0\u00bb _builder_version=\u00a0\u00bb4.22.1&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb background_color=\u00a0\u00bb#ffffff\u00a0\u00bb width=\u00a0\u00bb100%\u00a0\u00bb max_width=\u00a0\u00bb85%\u00a0\u00bb max_width_tablet=\u00a0\u00bb80%\u00a0\u00bb max_width_phone=\u00a0\u00bb80%\u00a0\u00bb max_width_last_edited=\u00a0\u00bboff|desktop\u00a0\u00bb min_height=\u00a0\u00bb500px\u00a0\u00bb custom_margin=\u00a0\u00bb||3%||false|false\u00a0\u00bb custom_padding=\u00a0\u00bb0%||0%||true|false\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb1_2&Prime; _builder_version=\u00a0\u00bb4.22.1&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb background_color=\u00a0\u00bbRGBA(255,255,255,0)\u00a0\u00bb background_image=\u00a0\u00bbhttp:\/\/www.donatonigroup.com\/wp-content\/uploads\/2023\/03\/Combined-Shape.png\u00a0\u00bb background_size=\u00a0\u00bbinitial\u00a0\u00bb background_position=\u00a0\u00bbbottom_right\u00a0\u00bb background_vertical_offset=\u00a0\u00bb20%\u00a0\u00bb custom_padding=\u00a0\u00bb5%|5%|5%|5%|true|true\u00a0\u00bb custom_padding_tablet=\u00a0\u00bb5%|10%|3%|10%|false|true\u00a0\u00bb custom_padding_phone=\u00a0\u00bb5%|10%|3%|10%|false|true\u00a0\u00bb custom_padding_last_edited=\u00a0\u00bboff|desktop\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.19.5&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb header_3_font=\u00a0\u00bbSora|800|||||||\u00a0\u00bb header_3_font_size=\u00a0\u00bb30px\u00a0\u00bb header_3_line_height=\u00a0\u00bb35px\u00a0\u00bb custom_margin=\u00a0\u00bb||||false|false\u00a0\u00bb custom_padding=\u00a0\u00bb||||false|false\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<h3>QR Code<\/h3>\n<p>[\/et_pb_text][et_pb_text _builder_version=\u00a0\u00bb4.19.5&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb text_font=\u00a0\u00bbNoto Sans Regular||||||||\u00a0\u00bb text_text_color=\u00a0\u00bb#3f4141&Prime; text_line_height=\u00a0\u00bb24px\u00a0\u00bb custom_padding=\u00a0\u00bb5%||||false|false\u00a0\u00bb custom_padding_tablet=\u00a0\u00bb5%||5%||false|false\u00a0\u00bb custom_padding_phone=\u00a0\u00bb5%||5%||false|false\u00a0\u00bb custom_padding_last_edited=\u00a0\u00bbon|tablet\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<p>Chaque machine Donatoni est \u00e9quip\u00e9e d&rsquo;un QR Code: en le cadrant avec l&rsquo;appareil photo de votre smartphone, vous pouvez acc\u00e9der \u00e0 un chat direct avec nos techniciens.<\/p>\n<p>Mais le code QR permet \u00e9galement d&rsquo;acc\u00e9der \u00e0 toute une s\u00e9rie de documents qui fournissent des informations plus compl\u00e8tes sur votre machine.<\/p>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=\u00a0\u00bb1_2&Prime; _builder_version=\u00a0\u00bb4.19.5&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb background_color=\u00a0\u00bbRGBA(255,255,255,0)\u00a0\u00bb background_image=\u00a0\u00bbhttp:\/\/www.donatonigroup.com\/wp-content\/uploads\/2023\/03\/QR_Code.jpg\u00a0\u00bb custom_padding_tablet=\u00a0\u00bb30%||30%||true|false\u00a0\u00bb custom_padding_phone=\u00a0\u00bb150px||150px||true|false\u00a0\u00bb custom_padding_last_edited=\u00a0\u00bboff|desktop\u00a0\u00bb background_last_edited=\u00a0\u00bbon|tablet\u00a0\u00bb background_enable_image_tablet=\u00a0\u00bboff\u00a0\u00bb background_enable_image_phone=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_image src=\u00a0\u00bbhttp:\/\/www.donatonigroup.com\/wp-content\/uploads\/2023\/03\/QR_Code.jpg\u00a0\u00bb title_text=\u00a0\u00bbQR_Code\u00a0\u00bb disabled_on=\u00a0\u00bboff|off|on\u00a0\u00bb _builder_version=\u00a0\u00bb4.19.5&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][\/et_pb_image][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=\u00a0\u00bb1_2,1_2&Prime; 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